Business Administration Apprentice - Freight Forwarding
WESTBOUND LOGISTICS SERVICE LTD
BASILDON (SS14 3EX)
Closes in 23 days (Friday 3 July 2026 at 11:59pm)
Posted on 9 June 2026
Contents
Summary
Westbound Global in Basildon are seeking a business administration apprentice to join their freight forwarding team. You will learn every aspect of freight forwarding. This involves, talking to customers, shipping lines and transport companies. Obtaining rates and quoting customers, through to making a booking.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
08.00 - 17.00, Monday - Friday, with 1 hour lunch break (unpaid).
40 hours a week
- Start date
-
Monday 6 July 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Start your career in Freight Forwarding with a leading logistics provider.
The role will initially focus on supporting European Road Freight operations. Over time you’ll gain exposure to sea and air freight and develop into a full multi-modal operator.
Duties:
- Support EU Road Freight Operations.
- Learn Sea & Air Freight Operations.
- Work in a busy, supportive team.
- Build a long-term career in Global Logistics.
This role would suit someone who’s organised, keen to learn and interested in building a long-term career in freight forwarding.
Logistics experience, particularly in Road Freight is a bonus, but attitude and willingness to learn are just as important.
Where you'll work
UNIT 18
OLYMPIC BUSINESS CENTRE
PAYCOCKE ROAD
BASILDON
SS14 3EX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RM TRAINING (UK) LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Confident telephone manner
- Strong communication skills
- Own transport
About this employer
Westbound Logistics Services Ltd is a global company, with its HQ in Essex, U.K. We help businesses import and export their products.
After this apprenticeship
Potential for a full-time job role at the end of apprenticeship as we are looking for the successful person to be with us long term.
Ask a question
The contact for this apprenticeship is:
RM TRAINING (UK) LIMITED
Katie
katie@rmtraining.co.uk
01702 782001
The reference code for this apprenticeship is VAC2000035910.
Apply now
Closes in 23 days (Friday 3 July 2026 at 11:59pm)