Business Administration Apprentice
INFOTEL SOLUTIONS
Spalding (PE11 4NR)
Closes in 17 days (Monday 29 June 2026 at 11:59pm)
Posted on 9 June 2026
Contents
Summary
Office Junior position available within our Administration and Accounts department. The role includes updating details and photos for our member hotels and venues, plus meeting and greeting visitors, including hotel and venue representatives. Training is provided through Boston College towards a Business Administration qualification.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm
40 hours a week
- Start date
-
Monday 13 July 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Meet and greet visitors/accept and sign for deliveries
- Answer incoming calls from hotels and clients
- Contact hotels on pre-arrival call to confirm they have clients payment details and allowance information
- General office duties to include photocopying, laminating, scanning documents, shredding, binding, printing address labels.
- Frank post daily
- Check stock supplies for stationery, cleaning products, drink supplies
- Update towns and attractions to exsisting members and non members hotels and venues
- Addition of photos and data onto our website for member hotels.
- Cleansing of current database
- Research new properties to add to database
- Assist in other areas of the department as required
- Take banking to bank or run errands (if applicant has driving license, not essential)
Where you'll work
DFC House, Boston Rd
Spalding
PE11 4NR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BOSTON COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- The Business Administrator Apprenticeship will take you 18 months to complete
- You will attend College at least twice a month throughout the year where you will receive one-to-one support from your assessor and functional skills tutors
Requirements
Essential qualifications
GCSE in:
- English (grade 4 and above)
- Maths (grade 4 and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
Other requirements
- Good communication - written and verbal
- Able to work as part of a team and alone
- Attention to detail
- Listening skills and competent spelling
- Please consider transport, we are located in a village with limited bus service
About this employer
We are a hotel and conference agency working closely with promoting hotels and venues along with providing a service for our corporate and private clients using us to book accommodation, meetings and travel.
We are an office based in Gosberton, near Spalding with approximately 30 employees.
After this apprenticeship
- After completion of the apprenticeship the candidate would be reviewed for a permanent position depending on company requirements at that time
Ask a question
The contact for this apprenticeship is:
BOSTON COLLEGE
Jackie Woods
jackie.woods@infotelsolutions.co.uk
The reference code for this apprenticeship is VAC2000035859.
Apply now
Closes in 17 days (Monday 29 June 2026 at 11:59pm)