Office Administrator Apprentice
SOUTH PENNINE ACADEMIES
Oldham (OL1 4HU)
Closes in 11 days (Friday 26 June 2026 at 11:59pm)
Posted on 15 June 2026
Contents
Summary
Providing a welcoming first point of contact for the school and undertaking reception duties including answering routine telephone and face-to-face enquiries, taking messages and ensuring they are passed onto the relevant member of staff.
- Wage
-
£15,288 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday
9am - 5pm
36 hours 45 minutes a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 8 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Maintaining the school diary, including booking meetings and arranging visits for third parties whilst ensuring health and safety and safeguarding procedures are followed.
Key Tasks:
Reception and Customer Service:
- To undertake reception duties including routine telephone and face-to-face enquiries, taking messages and ensuring they are passed onto the relevant member of staff
- Being the first point of contact for the school and welcoming visitors to the school
- Ensuring health and safety and safeguarding procedures are followed as per the school’s visitor's procedure
- Respond to routine enquiries from staff, pupils and parent/carers in a timely manner
- Arranging visits for third parties including booking rooms and ensuring relevant members of staff are available
General Clerical:
- Providing routine clerical support including printing, photocopying and completing routine forms
- Sorting and distributing internal and external mail
- Maintaining filing systems and pupil data, ensuring data can be efficiently retrieved when required
Administration and IT:
- To undertake word processing and other IT related tasks including communications to parents and data entry
- Attendance administration including collation of registers and completion of various returns as required by the Local Authority and Department for Education
Standard Duties:
- To understand the importance of inclusion, equality and diversity, both when working with pupils and with colleagues and to promote equal opportunities for all
- To uphold and promote the values and the ethos of the school
- To implement and uphold the policies, procedures and codes of practice of the school, including relating to customer care, finance, data protection, ICT, health & safety, anti-bullying and safeguarding/child protection
KEY TASKS - Finance:
- To take a pro-active approach to health and safety, working with others in the school to minimise and mitigate potential hazards and risks, and actively contribute to the security of the school, e.g. challenging a stranger on the premises
- To participate and engage with workplace learning and development opportunities, subject to the school’s training plan, working to continually improve own performance and that of the team/school
- To attend and participate in relevant meetings as appropriate
- To undertake any other additional duties commensurate with the grade of the post
Where you'll work
Woodlands Primary Academy
Broadbent Road
Oldham
OL1 4HU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE OLDHAM COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3
- Off the job training will take place one day a week at Oldham College
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Appointment is dependent on a successful DBS check.
Basic IT skills, including Microsoft Office (Word, Excel, Outlook) are essential.
About this employer
At Woodlands, we believe learning should be engaging, exciting and challenging for all our pupils.
As a 2-11 primary academy, we aim to educate and nurture every child ensuring they acquire the knowledge and skills they will need to be successful in the future. Our aim to ensure our pupils grow up to make a positive contribution to their community and be the best that they can be. We work hard to support all our pupils overcome potential barriers that they might face and aim for all our pupils to reach their full potential.
Effective teaching and learning, that prioritises basic skills and knowledge, allows pupils to make good progress from their starting points and staff work hard to ensure that every child is provided with a range of high quality learning experiences and opportunities.
We are committed to ensuring the best possible education for our children and continually look for ways to improve, develop and enhance what we do each day for the benefit of our young people. We strive to work in close partnership with parents and the local community alongside partner schools and South Pennine Academies in order to achieve this.
We hope you find our website both informative and enjoyable - the best way to find out more about us is to come and see for yourself. We are always pleased to show visitors our Academy at work.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full-time position for the right candidate.
Ask a question
The contact for this apprenticeship is:
THE OLDHAM COLLEGE
Deborah Wynn
deborah.wynn@oldham.ac.uk
01617853586
The reference code for this apprenticeship is VAC2000035845.
Apply now
Closes in 11 days (Friday 26 June 2026 at 11:59pm)