Level 3 Business Admin Apprentice
CSS LTD
SMETHWICK (B66 1BB)
Closes in 28 days (Monday 6 July 2026 at 11:59pm)
Posted on 8 June 2026
Contents
Summary
As an enthusiastic and dedicated team member, you will assist with supporting the delivery team with administrative tasks to ensure the smooth delivery of programmes. Supporting with Team Meetings, meeting minutes, and maintaining accurate documentation.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday. Times to be confirmed.
40 hours a week
- Start date
-
Monday 20 July 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Respond to sales email inbox
- Data entry onto the diary for delivery and collections
- Confirmation with St Helens/Karim re-delivery dates liaise back to the customer
- Produce delivery notes
- Check PO – prices/delivery address corresponds with what we have on sage/diary
- Hand out equipment to staff when required - blades/gloves/bump caps/chalk/spray paint/ masks/eye protection
- Order PPE through Louise – Gloves/Hi-Vis/chalk/spray paint all PPE
- Sign in visitors
- Check sheets are ready to sign each week, forklift truck/gloves signing out and daily checks for JCB
- Once Nathan has approved Annual Leave for warehouse/yard staff add to the diary
- Filing defect sheets
Where you'll work
100 HALFORDS LANE
HAWTHORNS BUSINESS PARK
SMETHWICK
B66 1BB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SANDWELL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Math (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
About this employer
CSS Support Systems Ltd. commenced business in 2005 and have grown rapidly to be the market leader in Cable Management and Support Systems.
With our sales strategy of selling ONLY to the wholesale distribution market, we have developed excellent working relationships with both national and local customers alike. We have also developed excellent working relationships with our suppliers. This ensures that we source only good quality products which can be provided at competitive prices.
CSS Support Systems specialise in Strut support channels and all the associated products including Strut Brackets and Strut Sections. We are constantly looking for new innovative products to add to our range to further ensure the needs of our customers are met.
CSS Support Systems understand the importance of our staff who, combined, have more than thirty years selling experience to the fixing and fastening market.
CSS Support Systems have depots in West Bromwich and Warrington and have recently opened in Glasgow.
CSS Support Systems only sell to wholesalers and distributors. We do not sell to contractors. As a result, all wholesalers can be comfortable while we have their support they will not compete with CSS Support Systems in the marketplace.
After this apprenticeship
Study towards a recognised qualification (Level 3 Business Administration).
Opportunities to progress into roles like:
- Administrative Assistant
- Office Manager
Ask a question
The contact for this apprenticeship is:
SANDWELL COLLEGE
The reference code for this apprenticeship is VAC2000035833.
Apply now
Closes in 28 days (Monday 6 July 2026 at 11:59pm)