Trainee Business Support Apprenticeship
BexleyCo Ltd
Bexleyheath (DA6 7AT)
Closes in 14 days (Friday 19 June 2026)
Posted on 5 June 2026
Contents
Summary
The role involves responding to enquiries; communicating with customers and supporting the team with daily tasks such as diary management; inputting data, electronic filing and good organisation.
Key skills such as drive, ownership and passion will clearly help you thrive, learn and succeed in this role.
- Wage
-
£14,976 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
Salary will increased after one year
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday
36 hours per week
approximately 8.50am- 5pm
36 hours a week
- Start date
-
Monday 3 August 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Responding to enquiries via telephone, post and email from internal and external stakeholders including the public and local businesses
- Communicating with customers, colleagues, residents and partners
- Supporting the team with undertaking daily tasks such as diary management
- Following established procedures and processes
- Using ICT systems including MS Word, Excel, Outlook
- Inputting data
- Finance related tasks such as keeping spreadsheets up to date, making simple calculations and inputting invoices for payment
- Support the handover process of new residential purchasers in completed developments including arranging sparkle cleans and welcome gifts
- Attend site with Development Managers as required
- Once capable, keep the Company’s website and other social media channels updated
- Maintaining accurate records using our filing systems
- Planning and organising meetings and in time taking minutes
Where you'll work
Civic Offices
2 Watling Street
Bexleyheath
DA6 7AT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LONDON SOUTH EAST COLLEGES
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will attend our local training provide (LSEC) London South East Colleges where you will work towards Level 3 Business Administrator apprenticeship
More training information
- Attendance at college could be face-to-face or remote learning and probably a mixture of both
- You will be supported with supervision in the workplace and a learning coach for the qualification criteria
Requirements
Essential qualifications
GCSE in:
Desirable qualifications
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
- Comfortable with communication
- Good organisational skills
- Drive and ownership
About this employer
Bexley Co Ltd is a wholly owned development company of London Borough of Bexley
(LBB). The company supports the Council’s Growth and Housing Strategy by developing
housing for local residents and delivering regeneration. BexleyCo’s objective is to deliver a wide
range of new homes for affordable and market sale and rent in exemplar schemes across the
borough that will support the Council’s growth and regeneration strategies whilst generating
financial returns.
https://www.bexleycohomes.co.uk/about-us/ (opens in new tab)
After this apprenticeship
- It is the aspiration of the company to move this role into permanent employment providing the applicants achieves good in their appraisal and passes the Level 3 qualification
Ask a question
The contact for this apprenticeship is:
BexleyCo Ltd
Clare Moore
clare.moore@bexley.gov.uk
The reference code for this apprenticeship is VAC2000035435.
Apply now
Closes in 14 days (Friday 19 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.