Apprentice Property Sales and Lettings Administrator
ASHTON ROBERTS LIMITED
DOWNHAM MARKET (PE38 9DA)
Closes in 31 days (Friday 31 July 2026 at 11:59pm)
Posted on 30 June 2026
Contents
Summary
This is an exciting opportunity to join Ashton Roberts Limited as an Apprentice Administrator. The successful applicant will be working alongside the existing sales and lettings staff who will be able to support them with their years of experience in the industry. Support duties will include dealing with clients face-to-face or by email/call.
- Wage
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£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 09.00 - 17.30. Alternate Saturdays, 09.00 - 15.00.
40 hours a week
- Start date
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Monday 3 August 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The successful applicant will work within both the sales and lettings departments of Ashton Roberts Agency, ensuring that they gain a great understanding of both areas of the business.
The Apprenticeship will entail providing administrative assistance as instructed by existing members of staff.
We need an individual who is motivated, can demonstrate initiative and attention to detail and who is prepared to listen and learn. In return, we can offer you comprehensive training, a pleasant working environment and the opportunity to be part of a team that values customer service.
Daily duties will include:
- Answering calls and emails from clients
- Liaising with contractors and raising worksheets
- Creating brochures and property details
- Maintaining window and online advertising
- Preparation of letters for posting
- Filing of notes and correspondence as directed
- Maintain record keeping requirements for your role
- Manage active boards
- Comply with all applicable legislation and regulations relevant to the role
- Perform other duties as assigned by members of staff
Where you'll work
19A HIGH STREET
DOWNHAM MARKET
PE38 9DA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
POULTEC TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Logical
- Team working
- Patience
About this employer
Ashton Roberts is an independent Letting and Estate Agent, built on strong ethics, providing a personal professional service. With extensive local knowledge, we specialise in properties in West Norfolk. Our company has built up over the years from personal recommendation, due to our quality individual service. Our team greet each client with a wealth of knowledge and pride themselves on the traditional values of service We use the latest technology for effective, quality marketing. Ashton Roberts is proud to be licensed by the Association of Residential Letting Agents (ARLA). This is the governing regulatory body for letting agents in the UK and its policies develop and maintain the highest possible standards. ARLA is seen as a benchmark for professionalism that both landlords and tenants can have full confidence in. We are members of The Property Redress Scheme
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Potential full time employment on completion of apprenticeship
Ask a question
The contact for this apprenticeship is:
POULTEC TRAINING LIMITED
The reference code for this apprenticeship is VAC2000035273.
Apply now
Closes in 31 days (Friday 31 July 2026 at 11:59pm)