Inclusion Administration Apprentice
Riverside College Halton
Widnes (2 available locations)
Closes in 17 days (Sunday 21 June 2026 at 11:59pm)
Posted on 4 June 2026
Contents
Summary
An opportunity not to be missed! Learn and work across across support areas of the college, offering excellent customer service and administration support. This role will provide effective technical and administrative support to the Inclusion Administrator and the wider inclusion specialist tutor team.
- Wage
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£15,434 a year
- Training course
- Business administrator (level 3)
- Hours
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37 hours per week will be worked between 8.00am - 5.00pm, Monday to Thursday and 8.00am - 2.00pm, Friday.
37 hours a week
- Start date
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Monday 17 August 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Main Duties and Responsibilities:
- To maintain accurate records and files of all relevant documentation
- To respond to day-to-day queries from staff, students, parents and external agencies
- To support in the preparation of appropriate reports as required
- To provide administrative support to the administration and the inclusion specialist tutor team
- To book in student meetings with the inclusion team and manage tutor diaries
- To support in the production of department spreadsheets, updating and organising as necessary
- To support in the collation of evidence gathering from cross college tutors and schools
- To support in the scanning of evidence and accurately recording items received
- To support in the collection and collation of supporting evidence for neurodevelopmental pathway assessments with administrator and external agencies such as the NHS
- Assist in IT queries from the tutor and learning support worker (LSW) teams as necessary
- Assist the administrator in maintaining resources eg ordering printing, student and tutor resources and stationary orders, maintaining and monitoring inventory records and stock checks across all campuses
- Assist specialist tutors in scanning student records both current and historical
- To support the administrator in the accurate production of local authority high needs funding, adult and apprentice funding documents and records
- To support in the administration of the college learning support referral systems using varied in-house computer systems
- To support in the learning support worker team leaders in the productions of timetables and other administrative tasks
- To monitor data including student destination data
- To support in the production of financial records
Personal Development
- To undertake staff development and attend staff meetings as required and requested
- To undertake continuous professional development
- To undertake such cross-college responsibilities as may from time to time be ascribed to the post
Additional Duties
- To respond flexibly to the varied requirements of a fast-changing environment
- To perform a range of general administrative duties as required
- To provide exceptional levels of customer service to all staff, students and visitors
- To actively participate in college enrolment, recruitment, open events and other activities
- To promote and safeguard the welfare of young people and vulnerable adults at the college
- To accept flexible redeployment and reallocation of duties commensurate with the level of the post
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Cronton Lane, Widnes, WA8 5WA
- Kingsway, Widnes, WA8 7QQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RIVERSIDE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Fortnightly attendance at Riverside College, Widnes.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Problem solving skills
- Team working
- Initiative
- Work with wide range of people
- Enthusiastic
- Willing to learn
- Keen to progress
- Work independently
- Attentive to individual needs
- Customer focused
- Flexible
- Willing to respond to change
- Proactive
- Able to work under pressure
- Strong ICT skills
- Competent in Microsoft Office
Other requirements
Please tell us about any Level 2 Business or Administration qualifications that you may have.
Strong computer literacy skills, specifically in spreadsheets and databases,will also required for this role. An ICT skills qualification is desirable, but not essential.
Understanding and awareness of equality, diversity and safeguarding would be valued, as well as willingness to learn further within this area.
We reserve the right to close this opportunity after 1 week if we have received enough applications, and therefore recommend you make an application as soon as possible, rather than waiting until the planned closing date as we cannot guarantee the vacancy will remain open for the whole time planned.
If you are applying with qualifications other than those listed in the entry requirements (GCSE's), please make sure you have obtained official evidence of equivalency from UK ENIC before the application closing date. Please note, if you are shortlisted for the post we cannot progress your application any further without you providing evidence of this.
About this employer
Riverside College is a further education college based over two sites in Widnes, Cheshire, England. This is a great opportunity to work in a College rated as 'Outstanding' by Ofsted.
After this apprenticeship
There may be the opportunity to apply to positions with the organisation, if suitable roles are advertised during the apprenticeship.
Ask a question
The contact for this apprenticeship is:
RIVERSIDE COLLEGE
Joanna Smith
joanna.smith@riversidecollege.ac.uk
01512572800
The reference code for this apprenticeship is VAC2000035069.
Apply now
Closes in 17 days (Sunday 21 June 2026 at 11:59pm)