Business Administrator apprentice
Lobley Hill Primary School
Gateshead (NE11 0AT)
Closes in 15 days (Friday 19 June 2026)
Posted on 4 June 2026
Contents
Summary
A fantastic opportunity to join Lobley Hill Primary’s well-established team as a Business Administrator Apprentice in Gateshead. The post is in a very busy office environment and offers a multitude of learning opportunities which will start you on a great career pat
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday-Friday 8.30am-4.30pm
37 hours a week
- Start date
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Tuesday 1 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Update Facebook, website and social media with all marketing materials to increase the profile of the school.
- Producing weekly bulletins and monthly newsletters for parents/carers
- The operation of opening and closing school main gates from the intercom system in the main office.
- Meet and greet parents and visitors to school.
- Issue all visitors with a Visitor badge and check their ID badges before allowing them to proceed through the reception area.
- Ensure visitors are aware of the fire procedures, assembly points and gate closure time as printed on the notice in the reception area.
- Deal with all telephone calls, recording and passing on any messages to the relevant member of staff. Staff should be notified either by a verbal message or an email.
- Dealing with incoming post. This should be date stamped and passed to the Business Manager. Any correspondence to a named member of staff should be left unopened and passed to them. All post marked confidential should not be opened.
- Check the online registers every morning as soon as possible – preferably before 9.30am to identify any absent children. A telephone call is to be made to all parents who have not notified school of the reason for their child’s absence. These calls should start with the oldest year group first as they are more likely to come to school without a parent. If no contact is made an email is sent home for the parent to respond.
- Record any reason for absence.
Where you'll work
Rothbury Gardens
Gateshead
NE11 0AT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GATESHEAD COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Number skills
- Team working
- Initiative
About this employer
On behalf of the children, staff and governors, I welcome you to Lobley Hill Primary School. As Headteacher, it is my core belief that every child has the right to thrive in education and it is our role as providers to ensure they reach their potential.
Our children are the future generation; it is a privilege to shape the future lives of our learners and instill in them the determination, resilience, self-belief and life skills needed to enable them to become happy, healthy, life-long learners. At Lobley Hill our CARE values underpin this. Co-operation; Achievement; Respect and Enjoyment are embedded through all elements of school life.
Our curriculum offer is centered around our extensive, ever-developing grounds; through broad and rich experiences we aim for children to be the best they can be by being curious, adventurous and respectful to achieve personal excellence. I encourage you to explore our website and Facebook page to see the opportunities we offer our learners.
Alongside our dedicated skilled staff team and supportive governors, we strive to ensure we develop strong relationships with our families and place the school at the heart of the community.
As your child starts on their educational journey, we look forward to working with you and welcoming you into the Lobley Hill family.
http://www.lobleyhillprimaryschool.co.uk (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Progression for the right candidate.
Ask a question
The contact for this apprenticeship is:
GATESHEAD COUNCIL
Oliver Leach
oliverleach@gateshead.gov.uk
The reference code for this apprenticeship is VAC2000035018.
Apply now
Closes in 15 days (Friday 19 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.