Student-Athlete Support Administration Apprentice
INTERNATIONAL SPORTING SOLUTIONS LIMITED
Southend-On-Sea (SS1 1AU)
Closes in 20 days (Tuesday 23 June 2026 at 11:59pm)
Posted on 3 June 2026
Contents
Summary
This is a fast-paced position with a strong emphasis on written and verbal communication, where you will assist our clients at every stage of the journey, from their initial enquiry through to their eventual departure to the UK. Due to the nature of our work, an interest in sport is strongly encouraged.
- Wage
-
£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday, 9.00am - 5.00pm
(1 paid hour for lunch).
35 hours a week
- Start date
-
Tuesday 30 June 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
In order to successfully assist the service, our future apprentice will:
- Respond to initial enquiries
- Respond to e-mails
Collect the required information from all potential clients. This will involve communication via:
- Social media
- Update records on our CRM (SalesForce)
- Perform Follow-Up messages/check-ins with clients
Where you'll work
15 Weston Chambers, Weston Road
Southend-On-Sea
SS1 1AU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administrator Apprenticeship Standard
- You will be work based with assessor visits
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Strong written communication
Other requirements
Our business is centred on sport and this apprenticeship will be based at our office location.
About this employer
International Sporting Solutions Limited has several brands that offer a range of services that combine the interests of sport and education. Across our various brands, our main service sees us helping international applicants to identify suitable university placements that align with their personal academic and sporting goals. Our team work hard to provide each applicant with an excellent, personalised service.
After this apprenticeship
- We would like our future apprentice to develop into a full-time position
- The last apprentice that we hired is now a full-time employee and has been with us for 3 years
Ask a question
The contact for this apprenticeship is:
SOUTH ESSEX COLLEGE OF FURTHER AND HIGHER EDUCATION
Diane Ridgley
diane.ridgley@southessex.ac.uk
07855701273
The reference code for this apprenticeship is VAC2000034787.
Apply now
Closes in 20 days (Tuesday 23 June 2026 at 11:59pm)