Apprentice Business Administrator Working For Axis Europe

Sandwell Metropolitan Borough Council

Oldbury (B69 2JG)

Closes in 14 days (Wednesday 17 June 2026 at 11:59pm)

Posted on 2 June 2026


Summary

The apprenticeship opportunity will be working within the Commercial team. You will support the team with day-to-day office administration duties, including using Microsoft packages, updating excel spreadsheets, pulling off finance information from the data collated on Excel. While working towards a Business Administration level 3.

Training course
Business administrator (level 3)
Hours
Between 8.00am and 5.00pm, Monday to Friday.

40 hours a week

Start date

Monday 13 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Helping the team with day-to-day office duties
  • Using bespoke inhouse computer systems to update and check information
  • Supporting with payments,invoicing and working out profit and loss values on system
  • Data Entry, and checking information is accurate and up to date
  • Sending emails and speaking to people in a professional manner
  • Working closely with other teams across the business
  • Helping prepare reports using Excel / Word
  • Learning how a business and office environment works
  • How to communicate confidently in the workplace
  • Business administration and professional behaviour in the workplace
  • How to work effectively as part of a team
  • Proficient in IT and Microsoft Excel skills
  • Organisation and time management
  • How to follow workplace processes and procedures
  • 6 month probation period

Where you'll work

4 Swallowfield Courtyard
Wolverhampton Road
Oldbury
B69 2JG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SANDWELL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprenticeship training will be delivered in the workplace, as you will receive visits from a college assessor. 

Requirements

Essential qualifications

GCSE in:

  • English (grade 9-4/A-C)
  • Maths (grade 9-4/A-C)

Functional Skills in:

  • English (grade Level 2)
  • Maths (grade Level 2)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Respect for others
  • Maintain confidentiality
  • Meet deadlines
  • Prioritise
  • Data protection
  • Flexibility
  • Adaptable

Other requirements

Proof of qualification certificates will be required at during the recruitment process. Please be aware that you may come into contact with sensitive information, of which data security must be maintained. You will need to be flexible and be very confident in talking to people at all levels. You must be prepared to adhere with Council Policies including the Data Protection Act.  We reserve the right to close vacancies prior to their advertised date, if we receive a large number of applications. Therefore, you are strongly advised to complete and return your application as soon as possible. 

About this employer

Sandwell is a large, multicultural metropolitan borough situated in the heart of the Black Country, to the west of Birmingham, within the West Midlands conurbation and with a population of over 280,000. The Council is one of the largest employers in the Borough with employees in a variety of occupations, providing a comprehensive range of services. For more information about Sandwell Council’s apprenticeship programme and our recruitment process please visit our YouTube channel. Find out more information on Sandwell’s Values and Behaviours on the council’s webpage. For more information on careers in local government you can view a copy of the Local Government Career Guide.

https://axiseurope.com/ (opens in new tab)

After this apprenticeship

This apprenticeship is a fixed term 18 month contract and at the end you will gain a Level 3 Business Administrator qualification. However, the skills, knowledge and experience gained in this apprenticeship will allow you to gain future opportunities in the sector.

Ask a question

The contact for this apprenticeship is:

SANDWELL COLLEGE

anna_bishop@sandwell.gov.uk

The reference code for this apprenticeship is VAC2000034661.

Apply now

Closes in 14 days (Wednesday 17 June 2026 at 11:59pm)