Business Administration Apprentice
GENNORTH LIMITED
LEEDS (LS1 5HN)
Closes in 11 days (Sunday 21 June 2026 at 11:59pm)
Posted on 9 June 2026
Contents
Summary
This fantastic opportunity has arisen; the successful candidate will support the operational and administrative functions of GenNorth. Duties include providing administrative support across finance, HR, marketing, governance and general business operations.
- Wage
-
£15,600 to £24,784.50, depending on your age
National Minimum Wage
Minimum wage rates (opens in new tab)
The apprenticeship starting rate is £8.00 per hour, candidates aged 19 or over this would increase to the National Minimum Wage.
The rate of pay may be negotiable & may increase during the apprenticeship.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9am until 5pm. You will work 2 days a week in our Leeds office; there is occasional travel to our North East office – but all expenses are reimbursed.
37 hours 30 minutes a week
- Start date
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Monday 6 July 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role will provide support for a broad range of administrative activities as set out below.
Over time, it is envisaged that increasing focus will be given to a selection of these Key Accountabilities:
1. Executive & Administrative Support
- Support diary scheduling and meeting coordination
- Assist with inbox management and administration tasks where appropriate
- Take meeting notes and track actions
- Update employee benefit systems with new starter information
2. Finance Administration Support
- Input invoices into the finance system
- Support expense tracking and administration
- Assist with payment chasing activities
- Prepare monthly client invoices for Directors and senior staff
- Maintain mileage and expense records as required
3. HR & Office Administration
- Maintain staff records including leave and training logs
- Assist with onboarding documentation and administration
- Order office supplies and maintain office resources
- Support staff wellbeing, engagement and internal communications activities
- Coordinate staff meeting administration
4. Marketing & Client Support
- Draft LinkedIn posts from internal briefs
- Upload website content updates
- Format reports, presentations and client documents
- Support the preparation of highlight reports and business documents
5. General Operations & Governance Support
- Maintain templates, shared folders and document libraries
- Support event coordination and operational administration
- Assist with reporting and general administration tasks
- Support Cyber Essentials and ISO administration activities
- Maintain competency matrices, asset registers and supplier records
- Maintain driving licence, insurance and DSE assessment records
- Attend apprenticeship training sessions and complete coursework within agreed timescales
- Work towards successful completion of the Business Administration Apprenticeship Standard.
Dimensions of the job:
- Develop professional administration and operational skills within a supportive working environment
- Support the smooth running of business operations through effective administration and coordination
- Represent the GenNorth brand professionally in all interactions
- Contribute positively to team culture, collaboration and continuous improvement initiatives
Social Value & Sustainability
Commitment to contribute to social and environmental initiatives within GenNorth and specific KPI’s that will be agreed as part of annual goals
Where you'll work
1 PARK ROW
LEEDS
LS1 5HN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
KIRKLEES COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The role will involve working as part of a team and will involve developing, implementing, maintaining and improving administrative services.
Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers.
With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.
The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.
The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
The apprenticeship standard requires management of a project and evidence a process that they have improved, as well as mentoring and coaching responsibilities.
The Business Administrator Level 3 Apprenticeship Standard is assessed at the end of the programme externally by the awarding body, NCFE; to assess and test the candidate’s knowledge, skills and behaviours.
The end point assessment will include:
A range of assessment tools, such as:
- Observation
- Presentation on the Project undertaken
- Test of knowledge using scenarios with questions
- Competency-based Interview
- Assessment on portfolio of evidence
Delivery of the programme is via planned face-to-face classes and workshop sessions at the Waterfront Centre in Huddersfield, HD1 3LD. You are provided with paid time to study as part of the apprenticeship programme.
More training information
The apprenticeship programme to be undertaken will be dependent upon the successful candidates' qualifications and experience. You may be required to complete the Level 2 apprenticeship before progressing on to the Level 3.
Should you be offered the Level 2 apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the level 3 qualification.
Each course will cover a range of Skills, Knowledge and Behaviours as outlined by the apprenticeship standard. These will be transferable and suitable to an administration role in any sector.
Requirements
Essential qualifications
GCSE in:
Experience working 6/12 months in:
Desirable qualifications
Microsoft in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Initiative
- Excellent Timekeeping
- Excellent Attendance
- 6 to 12 months experience
About this employer
Programme & Project Management
We provide senior and executive level programme and project management leadership and support, across the full project lifecycle with a focus on driving a sustainable future.
Advisory Services
Our wide range of advisory expertise will help you grow and strengthen your organisation through strategic planning, securing funding, governance and due diligence.
Cost Management
We deliver expert cost and commercial management across all project stages, ensuring robust financial control, value optimisation, and risk mitigation to drive commercially successful and sustainable outcomes.
https://www.gennorth.co.uk/ (opens in new tab)
Company benefits
We have won The Sunday Times best place to work in the small business, construction and building materials' category. Supportive environment.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
There is a strong chance there may be an opportunity for a full-time position or further opportunities after completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
KIRKLEES COLLEGE
Nichola Barnes
nbarnes@kirkleescollege.ac.uk
01484437054
The reference code for this apprenticeship is VAC2000034615.
Apply now
Closes in 11 days (Sunday 21 June 2026 at 11:59pm)