Level 3 Business Administrator Apprentice

Somerset General Practice Support Unit (GPSU)

Yeovil (BA20 2EN)

Closes in 21 days (Wednesday 24 June 2026 at 11:59pm)

Posted on 2 June 2026

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Summary

This role offers an excellent opportunity to gain hands-on experience in a busy business environment, supporting administrative functions while working towards a recognised Level 3 qualification.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday. 8.30am - 5pm with an hour for lunch.

37 hours 30 minutes a week

Start date

Monday 29 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Managing emails and general enquiries
  • Supporting administrative tasks such as data entry and document management
  • Assisting with appointment scheduling and diary management
  • Supporting HR administration tasks, including maintaining staff records, assisting with recruitment processes, policies and onboarding documentation
  • Ordering and monitoring office supplies
  • Providing support with reporting and basic data analysis
  • Supporting the wider team with day-to-day business operations and administration support
  • Liaise with Project leads and stakeholders
  • Ensure documentation is maintained in line with organisational standards
  • Contribute to a supportive team environment, offering assistance, sharing information and promoting a positive and solution focused approach
  • Embodying our core values of compassion, trust, collaboration, creativity and ambition in day-to-day work, contributing positively to the team and always aiming to provide the best possible service

Where you'll work

Abbey Manor Business Centre
Preston Road
Yeovil
BA20 2EN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

YEOVIL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprenticeship training is delivered through a combination of workplace learning and regular Yeovil College delivery. This training will teach you the knowledge, skills and behaviours set out in the Level 3 Business Administrator standard. On completion the apprentice will receive Level 3 Business Administrator qualification.

Requirements

Essential qualifications

GCSE in:

  • English (grade 9 – 4 / A* - C)
  • Maths (grade 9 – 4 / A* - C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative

Other requirements

You MUST be prepared to commit to your work and training for the duration of the apprenticeship. In some cases, you may be required to have a telephone interview with Yeovil College prior to your application being passed on. If a suitable candidate is found prior to the advertised closing date, it may close earlier, so please apply early to avoid disappointment.

About this employer

  • The GP Support Unit (GPSU) is here to help general practice in Somerset thrive.
  • We work alongside practices as a trusted partner - offering hands-on support, sharing expertise, and helping reduce the day-to-day pressures of primary care. Whether it’s backing service delivery, supporting innovation, or connecting practices with the wider system, we act as an extension of the team.
  • Our work is shaped by what practices tell us they need, and grounded in the values of collaboration, integrity, and enthusiasm. From strategic planning to on-the-ground delivery, we’re proud to support the people who care for Somerset.
  • Together, we strengthen general practice.

After this apprenticeship

After completing a Level 3 Business Administration apprenticeship, individuals typically progress into more responsible administrative or operational roles. This can include positions such as Senior Administrator, Team Coordinator, Office Manager, or Executive Assistant, where they take on greater ownership of tasks, support decision-making, and may supervise junior staff.

Ask a question

The contact for this apprenticeship is:

YEOVIL COLLEGE

Gabrielle Cobner

studentrecruitment@yeovil.ac.uk

01935845380

The reference code for this apprenticeship is VAC2000034572.

Apply now

Closes in 21 days (Wednesday 24 June 2026 at 11:59pm)