Business Administration Apprenticeship - Level 3

STANFORDS TRAINING LIMITED

BIRMINGHAM (B5 6BJ)

Closes in 16 days (Friday 26 June 2026 at 11:59pm)

Posted on 9 June 2026

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Summary

The apprenticeship involves working for an employer on an administrative level and providing satisfactory skills/qualities for the role.

The apprenticeship provides teaching and learning the skills, knowledge, and behaviours within Business Administration.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am to 5pm.

40 hours a week

Start date

Monday 13 July 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties within the Business Administration role will include:

  • Answering telephones
  • Assisting customers with enquiries
  • Sending emails/letters
  • Filing
  • Photocopying
  • Scanning documents
  • Booking appointments

Where you'll work

18 DIGBETH
BIRMINGHAM
B5 6BJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STANFORDS TRAINING LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4)
  • Mathematics (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Working under pressure
  • Willing to learn

About this employer

Stanfords Training Ltd is based in Birmingham, just 100 yards away from St Martin’s Church in the Bull Ring and has been in existence since 2013. The company strives to promote and create opportunities for our students to develop personally and professionally in a supportive environment. To celebrate the 10th anniversary, STL has renewed its commitment to deliver quality services in all its provisions, aimed at achieving the highest standard of education and learning possible. As a main provider with the ESFA, STL deliver to adults through Apprenticeships, Adult Education and commercial delivery.

After this apprenticeship

Upon completion of this apprenticeship, learners can progress into a variety of business administration and office management roles, including:

  • Business Administrator
  • Office Coordinator
  • Executive Assistant
  • Project Support Officer
  • HR or Finance Administrator

Ask a question

The contact for this apprenticeship is:

STANFORDS TRAINING LTD

info@stanfordstraining.com

01216338100

The reference code for this apprenticeship is VAC2000034548.

Apply now

Closes in 16 days (Friday 26 June 2026 at 11:59pm)