Business administration apprenticeship

Sandwell College

West Midlands (B70 6AW)

Closes in 12 days (Monday 15 June 2026 at 11:59pm)

Posted on 1 June 2026

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Summary

As an enthusiastic and dedicated team member, you will assist with supporting the delivery team with administrative tasks to ensure the smooth delivery of programmes. Supporting with Team Meetings, meeting minutes, and maintaining accurate documentation.

• Wage:

  £15,600 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 8:30am to 4:30pm.

  37 hours 30 minutes a week

• Start date:

  Wednesday 1 July 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Working towards business Administration Level 3 in order to improve administration skills. Keep efficient and comprehensive records appropriate to the role
• Supporting with administrative tasks in relation to learners enrolling onto and completing programmes of study
• Keeping centralised records up to date
• Completing a variety of administrative tasks within the team, such as sharing agendas, taking and writing up minutes, placing orders, sending out certificates, and sending completion packs to Funding Data
• Undertake safeguarding training and use guidelines in the role as required
• Ensure effective communication takes place with management, staff, students, customers and clients
• Maintain up-to-date systems and ensure compliance with DWP and quality standards with relevant bodies to include Ofsted
• Ensure a high level of confidentiality at all times

Where you'll work

1 Spon Lane
West Bromwich
West Midlands
B70 6AW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SANDWELL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Math (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Logical
• Team working
• Creative
• Initiative
• Patience

About this employer

Welcome to Sandwell College. Located in West Bromwich, Sandwell College offers outstanding facilities and high-quality teaching. As a proud Careers College, we prepare students for university, apprenticeships, and employment, ensuring they develop the industry skills they need for their next step.

With strong pass rates and unrivalled support and welfare services, every student has access to the guidance and support they need to succeed. Our expert tutors are committed to helping students achieve their qualifications while building confidence for their future careers.

After this apprenticeship

Study towards a recognised qualification (e.g., Level 2 or Level 3 Business Administration)

Opportunities to progress into roles like:

• Administrative Assistant
• Office Manage

Ask a question

The contact for this apprenticeship is:

SANDWELL COLLEGE

The reference code for this apprenticeship is VAC2000034438.

Apply now

Closes in 12 days (Monday 15 June 2026 at 11:59pm)