Service Commercial Apprentice
PHILIPS ELECTRONICS UK LIMITED
Farnborough (GU14 6XW)
Closes in 13 days (Monday 6 July 2026 at 11:59pm)
Posted on 23 June 2026
Contents
Summary
The Service Commercial Apprentice will support the Service Business Management team within the Time & Materials (T&M) operation. This role provides hands‑on experience across commercial service operations, data reporting, and stakeholder engagement, making it well-suited to an apprenticeship pathway.
- Wage
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£17,500 a year
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday, 9.00am - 5.15pm with 4.45pm finish on Fridays. 45-minute lunch break.
37 hours a week
- Start date
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Monday 7 September 2026
- Duration
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1 year 9 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Aid in the management of a dedicated departmental support process which has a direct impact on Philips' med-tech products (e.g. production processes within Manufacturing) by collaborating with different stakeholders to ensure smooth operations, demonstrating great interpersonal and communication skills.
- Support the day-to-day activities of a dedicated department, typically involving hands-on, operational tasks essential for maintaining production flow, ensuring product quality, managing inventory, providing technical support etc. to meet dynamic environment and continuous improvement goals, exercising autonomy within established procedures
- Conduct research on relevant topics and areas as requested by the manager/supervisor by investigating current trends, industry best practices and competitive landscape to provide comprehensive insights and support the strategic direction of ongoing projects and initiatives
- Analyse data related to departmental projects as requested by the manager/supervisor, identifying significant trends, patterns, and anomalies, and delivering actionable recommendations that drive data-informed decision-making
- Participate in team meetings, contributing innovative ideas and strategic input, while also capturing detailed minutes that accurately reflect discussions, decisions, and action items, ensuring effective communication and follow-up within the team
- Assist in the preparation and presentation of reports or findings for internal and external stakeholders as required by the manager/supervisor, ensuring that all findings are presented with utmost accuracy and clarity
- Organise and maintain departmental documentation and files by systematically categorising and filing records, reports, and other essential documents to ensure they are easily accessible and retrievable, thereby enhancing the department's operational efficiency and compliance with regulatory requirements
- Maintain up-to-date knowledge of industry trends, developments, and best practices and learn technical skills related to industry, exhibiting a commercial and growth mindset
Where you'll work
Ascent 1 Aerospace Boulevard
Farnborough
GU14 6XW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WAVERLEY BOROUGH COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or equivalent)
- Maths (grade 4 or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- IT skills
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Analytical skills
- Initiative
About this employer
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
In the UK, we are recognised as a Disability Confident employer and are proud to be part of the Armed Forces Covenant & Mental Health at Work Commitment. We welcome all applicants, including those from minority backgrounds, LGBTQIA+ and individuals living with a disability.
Because we are at our best when you are, you can safely share any reasonable tools or adjustments needed during our recruitment process and beyond.
We are committed to fostering a flexible work environment that is conducive to personal and professional growth and encourage open discussions around flexible working options to ensure we tailor a working arrangement suitable to individual needs while aligning with business goals.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- The possibility of applying for a full-time position after the Apprenticeship
Ask a question
The contact for this apprenticeship is:
WAVERLEY BOROUGH COUNCIL
The reference code for this apprenticeship is VAC2000034413.
Apply now
Closes in 13 days (Monday 6 July 2026 at 11:59pm)