Business Administrator Apprentice

CORNWALL ADVENTURE LIMITED

ST AUSTELL (PL26 6AZ)

Closes on Wednesday 22 July 2026

Posted on 4 June 2026

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Summary

Porthpean Outdoor are offering an exciting opportunity to join their team as a Business Administrator Apprentice. This is a great opportunity to learn on the job and develop new skills.

Wage

£14,040 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Typical working hours will be between 9:00am and 3:30pm with flexibility required depending on business needs and college attendance.

30 hours a week

Start date

Monday 12 October 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Responsibilities of the role will include:

  • Assist with booking enquiries over the telephone and email
  • Be a primary point of contact of resident guest enquiries
  • Lead procurement, searching out the best prices for orders across all departments
  • Use our accounts software (Xero) to create and upload company purchase invoices and receipts
  • Assist with office duties to include printing, scanning and preparing for group visits
  • Assist with social media content, taking photos and video
  • Assist with sales, researching schools and best contacts
  • Assist with summer camp check-ins/outs
  • Assist with guest show-rounds

Where you'll work

PORTHPEAN
OUTDOOR EDUCATION CENTRE
PORTHPEAN
ST AUSTELL
PL26 6AZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CORNWALL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will be working towards a Level 3 Business Administrator Apprenticeship standard.

You will receive on and off the job training and support from an assessor and an Apprenticeship Advisor.

You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Creative
  • Initiative
  • Non judgemental
  • Patience

Other requirements

The nearest bus stop is 20 minutes away. Car parking is available.

About this employer

Porthpean Outdoor is Cornwall's leading provider of school residentials and activity-led summer camps. Through the winter, we also offer training for careers in outdoor pursuits. 

In addition to a varied provision of outdoor activities, we excel through excellent customer service, superior on-site facilities, and a genuine and personal level of care for children. 

USPs:

  • On site, in-house provision of activites, catering and night management, everything managed by us
  • Superior guest facilities with all guests having a proper bed and mattress - no camping with roll mats here!
  • Our own beach!

Our main business comes from primary schools within Cornwall. We advertise nationally and across Europe for our summer camp.

https://porthpean.com (opens in new tab)

Company benefits

  • Free on-site parking
  • Free meals whilst on duty (conditions apply)
  • Access to onsite facilities and watersports hire

After this apprenticeship

We would hope the apprentice can continue their career at our centre on completion of the programme, to take on further duties and responsibilities within our office department.

Ask a question

The contact for this apprenticeship is:

CORNWALL COLLEGE

The reference code for this apprenticeship is VAC2000034178.

Apply now

Closes on Wednesday 22 July 2026