Business Administration Apprentice
The Russell School
Richmond (TW10 7AH)
Closes in 17 days (Monday 15 June 2026)
Posted on 29 May 2026
Contents
Summary
The Russell School is an extremely popular and very successful one-form entry primary school with a warm and caring ethos. We are looking for a passionate and dedicated person to join our busy school office.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 8.30am - 4.00pm
37 hours 30 minutes a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide general reception and administrative support
- Answer telephone and greet visitors to the school reception
- Respond to routine queries from staff, pupils, parents and
carers - Process incoming and outgoing emails
- Assist with school communications to parents and carers
(letters, emails, texts, google forms and newsletter) - Maintain and update computerised and manual records (class
registers, school trips, records of free school meals, etc.),
including data entry - Routine financial administration, including cash handling
- Undertake general welfare support, where required, including
liaison with staff and parents/ carers - Be aware of the responsibility for personal Health, Safety and
Welfare and that of others who may be affected by your
actions or inactions - In conjunction with the School Business Manager, take
responsibility for personal and professional development - Keeping up to date with research and developments related to
school efficiency, which may lead to improvements in the day
to day running of the school administrative function
Where you'll work
The Russell School
Petersham Rd
Richmond
TW10 7AH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACHIEVING FOR CHILDREN COMMUNITY INTEREST COMPANY
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
Other requirements
- passing a Disclosure and Barring Service (DBS) check
About this employer
Nestled in the centre of Petersham, a stone’s throw from The Thames, Richmond Park and Ham House, The Russell School boasts a spacious and green environment. Our stunning and extensive grounds provide an exceptional outdoor learning environment in a busy part of London.
Our dedicated and talented team of staff is passionate about providing an engaging curriculum through a wide range of stimulating and creative learning experiences. We have high expectations for all children and believe in nurturing a child’s natural curiosity, developing a life-long love of learning. We provide a caring and supportive environment for our children to thrive and for our parents and carers to feel valued as part of our school community.
The Russell School is committed to excellence in inclusive teaching and learning, enabling all of our happy and enthusiastic children to achieve their full potential and reach their highest academic standard.
https://www.achievingforchildren.org.uk/pages/way2work (opens in new tab)
After this apprenticeship
- Administrative roles within Education sector and local government
Ask a question
The contact for this apprenticeship is:
ACHIEVING FOR CHILDREN COMMUNITY INTEREST COMPANY
Way2Work
way2work@achievingforchildren.org.uk
020 8831 6353
The reference code for this apprenticeship is VAC2000034121.
Apply now
Closes in 17 days (Monday 15 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.