Platform Engineer Apprentice
HIGHTOWN HOUSING ASSOCIATION LIMITED
Hertfordshire (HP2 4XH)
Closes in 27 days (Friday 26 June 2026 at 11:59pm)
Posted on 29 May 2026
Contents
Summary
This is a great opportunity to gain hands-on experience with Azure cloud infrastructure, networking, and IT support while working towards a Level 3 qualification.
You’ll help maintain and optimise our cloud and on-premise systems, ensuring performance, security, and reliability.
- Wage
-
£23,901 a year
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday to Friday. Shifts TBC.
35 hours a week
- Start date
-
Monday 6 July 2026
- Duration
-
1 year 5 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key responsibilities
- Support Azure cloud infrastructure and on-prem systems
- Assist with servers, storage, networking, and SaaS platforms
- Help troubleshoot IT and network issues
- Support LAN/WAN performance and connectivity
- Assist with system patching (e.g. Windows, VMware, Cisco Meraki)
- Work with teams to improve systems and automate processes
- Document procedures and configurations
Essential Requirements
- Basic knowledge or interest in IT infrastructure
- Strong problem-solving and communication skills
- Ability to work collaboratively in a team
- Commitment to excellent service and Hightown values
Desirable
- Awareness of Microsoft Azure or cloud technologies
- Experience with scripting (e.g. PowerShell)
- Knowledge of networking or IT support environments
Where you'll work
Hightown House
Maylands Avenue
Hemel Hempstead
Hertfordshire
HP2 4XH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TECHNICAL PROFESSIONALS LIMITED
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning working towards completing the IT Solutions Technician standard.
The training covers the following core occupational duties:
https://skillsengland.education.gov.uk/apprenticeships/st0505-v1-1
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Team working
Other requirements
Eligibility:
- UK/EEA resident for 3+ years
- Right to work in the UK
About this employer
Hightown is a charitable housing association managing 9,000+ homes and supporting communities across several counties. Our mission is to provide homes and support to help people live independently.
After this apprenticeship
Upon completion of the apprenticeship, the successful candidate will have a level 3 qualification as an IT Solutions Technician.
Ask a question
The contact for this apprenticeship is:
TECHNICAL PROFESSIONALS LIMITED
Rachel Martin
r.martin@learn-tech.com
The reference code for this apprenticeship is VAC2000034055.
Apply now
Closes in 27 days (Friday 26 June 2026 at 11:59pm)