Business Administration Apprentice – Product, Marketing & E-Commerce
PACKAGE LTD
Calne (SN11 0AP)
Closes in 20 days (Friday 19 June 2026 at 11:59pm)
Posted on 29 May 2026
Contents
Summary
A rare apprenticeship for a curious, hands-on person who wants to learn how a real product business works end to end. You’ll help design, source, market and sell premium wooden toys - from talking to manufacturers to running ad campaigns and building web pages. Small team, huge variety, real room to grow.
- Wage
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£20,800 a year
Minimum wage rates (opens in new tab)
Pay reviewed every 6 months.
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday, daytime (exact hours agreed on appointment): 40 hours per week including training, with paid breaks.
40 hours a week
- Start date
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Monday 6 July 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Process orders, manage inventory and arrange despatch
using our proprietary software platform and Shopify - Communicate with manufacturers and suppliers to keep production and deliveries on track
- Help build product pages, write marketing copy, and run social media and online ad campaigns
- Handle customer enquiries, order tracking and returns
- Support new product development - researching a product’s history through to preparing it for launch
- Help develop and maintain Workbench - the custom software platform we’ve built on top of Shopify to run the whole business, from inventory and dispatch to marketing, analytics and customer service. You’ll work hands-on with AI tools like Claude to design new features, write the prompts that power them and fix issues as they arise - learning to build real software with AI
Where you'll work
Wessington Avenue
Calne
SN11 0AP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WILTSHIRE COLLEGE AND UNIVERSITY CENTRE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Training takes place primarily in the workplace at our Calne workshop, with regular off-the-job learning and structured support from Wiltshire College & University Centre. At least 20% of working hours are dedicated to apprenticeship training. The detailed training schedule will be confirmed by the college.
Requirements
Essential qualifications
GCSE in:
- English (grade 4-9)
- Maths (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
- Curiosity and Eager to learn
- Commercial awareness
- Interest in craft and design
Other requirements
This is a hands-on role based in a workshop unit, not a conventional office. It includes physical tasks such as oiling and packing products, occasional lifting (up to 15kg, with help available), and some work outdoors. The units are accessed by a small step. As a small team, you’ll get a lot of variety and responsibility. A bus stop is directly outside with services to and from surrounding towns until late evening.
About this employer
Oak & Sprout is a small, founder-led business making premium
wooden toys for children from beautiful, responsibly sourced
hardwoods. Our toys are designed as heirlooms — considered,
well-made and built to last, in a tradition of craftsmanship over throwaway plastic. We work with the same trusted
manufacturers as brands like Lovevery and Le Toy Van, and run
a modern, data-driven e-commerce operation. It’s a genuinely
varied place to learn how a real product business works, from
workshop to website and beyond.
After this apprenticeship
On successful completion there is a strong possibility of a permanent role. Pay is reviewed every six months, and as you discover the areas you enjoy, you’ll be able to specialise - marketing, e-commerce, product development, sourcing or operations. The right person could grow into a senior role as the business scales.
Ask a question
The contact for this apprenticeship is:
WILTSHIRE COLLEGE AND UNIVERSITY CENTRE
Wiltshire College and University Centre Apprenticeship Team
apprenticeships@wiltshire.ac.uk
01249465282
The reference code for this apprenticeship is VAC2000034001.
Apply now
Closes in 20 days (Friday 19 June 2026 at 11:59pm)