Apprentice Administrator at YTA Training
YTA Training
BRADFORD (BD4 9NW)
Closes in 20 days (Wednesday 17 June 2026)
Posted on 28 May 2026
Contents
Summary
Join YTA Training as a Business Administration Apprentice! Support a busy team, develop key admin skills, and act as the first point of contact. You'll ensure efficient processes and deliver a professional, seamless customer experience. Perfect for an organised and enthusiastic individual. Apply now!
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday 8:30am to 5pm
1 hour unpaid lunch.
37 hours 30 minutes a week
- Start date
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Wednesday 8 July 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We are looking for an organised and enthusiastic individual to join YTA Training as a Business Administration Apprentice.
As a Business Administration Apprentice, you will provide essential support to our busy team. You will develop a broad range of administrative skills while acting as the first point of contact for enquiries. Your role is key to ensuring our processes remain efficient and that every customer receives a professional and seamless experience.
Key Responsibilities
As you learn and progress, your day-to-day duties will include:
- Making outbound calls to warm leads and prospective students to discuss our courses and guide them through the onboarding process.
- Handling inbound telephone and email enquiries, acting as the first point of contact to help prospective students find the right training path.
- Managing and growing our social media presence. You’ll create engaging content to showcase student success and promote upcoming course dates.
- Actively collecting student reviews and student journey information to help create authentic marketing content and monitor student results/success rates.
- Printing and assembling student portfolios, ensuring all training materials are ready for course start dates.
- Learning to process simple invoices and maintain accurate financial records for course bookings.
- General administrative tasks, such as managing post, monitoring office supplies and ensuring our customer database is accurate and up to date.
Where you'll work
UNIT 12A
SPENCER BUSINESS CENTRE
FACTORY STREET
BRADFORD
BD4 9NW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHIPLEY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Flexible deliver including the following:
- Formal Learning Sessions: One 2-hour session per 4 weeks
Interim 1-to-1s: Weekly or bi-weekly informal catchups (usually online). - Formal Progress Reviews: Meetings with the apprentice and their Line Manager (LM) initially at the 6-week mark, and every 12 weeks thereafter.
- The learner and employer to decide how to best structure their "Off-the-Job" training time. Some prefer one full study day per week, while others find it more effective to allocate 2 hours daily.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4+, A*-C or L2 equivalent)
- Maths (grade 4+, A*-C or L2 equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Proactive Attitude
Other requirements
Please ensure you have: Researched the role, eligibility to work in the UK will be required. All applicants will be asked to submit a current CV and attend an information advice and guidance session.
About this employer
YTA is the UK’s premier training centre for construction training and assessment backed up by outstanding independent customer reviews.
YTA is an approved training provider and has accreditation to offer nationally recognised qualifications on behalf of NOCN Cskills (Construction Skills) formally CITB (Construction Industry Training Board)
After this apprenticeship
At YTA Training, we believe in practicing what we preach regarding professional development. Upon successful completion of the apprenticeship, there may be an opportunity for a permanent position.
Ask a question
The contact for this apprenticeship is:
SHIPLEY COLLEGE
Petras Puodziunas
apprenticeships@shipley.ac.uk
01274327390
The reference code for this apprenticeship is VAC2000033911.
Apply now
Closes in 20 days (Wednesday 17 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.