Business Administrator and Social Media Apprenticeship
BVRA LTD
SALTASH (PL12 6JW)
Closes on Tuesday 30 June 2026
Posted on 29 May 2026
Contents
Summary
An exciting opportunity to be part of a small team in the veterinary and animal care sector. You will play an important role in supporting the business through admin, membership enquiries, and operational tasks, and eventually manage our social media and digital presence. A strong foundation for a career in business or digital marketing.
- Wage
-
£15,600 to £24,784.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Average working day 9am-5.30pm with an hours lunch.
Hybrid working role with an average of three days working from home (WFH) (or two days WFH and one day at college) and two days in an office in Bridport.
37 hours 30 minutes a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Operations & Administration
- Respond to membership and sales enquiries professionally and efficiently
- Support onboarding of new members and maintain databases/CRM systems
- Assist with general admin to support the senior team
- Help organise and coordinate BVRA events, including the annual congress
- Record and review delegate feedback
Social Media & Digital
- Support and eventually take ownership of BVRA social media platforms (LinkedIn, Facebook, Instagram)
- Schedule, publish, and manage content consistently
- Monitor engagement, comments, and messages
- Drive growth in followers, reach, and engagement
- Develop an understanding of platform algorithms and optimise content accordingly
- Test and refine content approaches based on performance
- Work with the content creator to plan and adapt content for each platform
Marketing & Campaign Support
- Support delivery of marketing campaigns across digital channels
- Assist with email marketing and communications
- Track performance metrics and contribute ideas to improve results
Where you'll work
122 FORE STREET
SALTASH
PL12 6JW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEYMOUTH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The apprentice will attend Coastland College one day per week (term-time only)
More training information
In-house training in most aspects of running a small business with a particular emphasis on business administration and social media.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
You must be prepared to commit to your work and training for the duration of the apprenticeship. You will be required to attend an interview and assessment at Coastland College to ensure you meet the relevant entry requirements for this apprenticeship. If a suitable candidate is found prior to the advertised closing date, it may close earlier so please apply early to avoid disappointment.
About this employer
The British Veterinary Receptionist Association (BVRA) is a UK-based, membership organisation founded in 2017 to support, educate, and raise the professional status of veterinary receptionists.
The BVRA provides industry-specific CPD (Continuing Professional Development) courses designed to enhance the skills, confidence, and knowledge of veterinary practice reception teams. We work closely with veterinary practices to improve client experience, team performance, and patient outcomes. As a growing organisation, we operate as a small, collaborative team where everyone contributes across multiple areas of the business. We also host an annual congress and organise the "Veterinary Receptionist of the Year" award.
After this apprenticeship
Following completion of the apprenticeship, the right candidate may be offered a position as a permanent member of staff. Whilst the role will include a broad set of generic skills and experience, it will also be ideal for progression within the popular veterinary and animal health industry.
Ask a question
The contact for this apprenticeship is:
WEYMOUTH COLLEGE
Kay Watson-Bray
kay@bvra.co.uk
The reference code for this apprenticeship is VAC2000033872.
Apply now
Closes on Tuesday 30 June 2026