Charity Business Administration Apprentice
LINGEN DAVIES CANCER FUND CIO
SHREWSBURY (SY3 8XQ)
Closes in 24 days (Tuesday 30 June 2026 at 11:59pm)
Posted on 1 June 2026
Contents
Summary
We are a fast-growing charity, looking for a team-player with a positive attitude, happy to work in a busy environment, and who can help provide strong administrative support across the organisation. In return, we offer a range of valuable professional experiences and an excellent foundation for working within the charity sector.
- Wage
-
£24,784 a year
Minimum wage rates (opens in new tab)
Lingen Davies is a National Living Wage employer which is also in place for the apprentice.
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 8.30am to 4.30pm
37.5 hours per week.
Occasional evening and weekend work may be required to support events, in which case TOIL (time off in lieu) will operate.
37 hours 30 minutes a week
- Start date
-
Thursday 1 October 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Business Administration Apprentice will sit within the operations team, but provide support to functions across the charity, developing their own professional skillset, whilst contributing to Lingen Davies’ effective operational delivery and identification of improvements, as well as the overall charity aims and objectives.
The post will require you to:
- Support the smooth running of the Lingen Davies offices and administrative functions across three sites
- Act as a first point of contact for our supporters and the general public, maintaining empathy, compassion and professionalism at all times
- Build positive working relationships across the team
- Contribute to a positive working environment, including working collaboratively to overcome operational challenges and improving internal systems
- Demonstrate the charity’s values and behaviours in all communications and interactions
- Carry out other tasks that are within the scope, spirit and purpose of the role
Every day is different at Lingen Davies – you may be taking donations from supporters, supporting financial processing, working with our volunteers, helping the team to get ready for a fundraising event, or joining in a whole team training day.
General Duties:
- Answering phone calls, emails, and general enquiries in a professional and empathetic manner
- Handling incoming and outgoing post
- Maintaining accurate records and databases (e.g., service users, donors, volunteers, and financial transactions) using our Beacon CRM database and Xero finance ledger
- Preparing basic documents, letters, and reports using Office 365 programmes
- Making room bookings for meetings, both internal and external, on and off-site
- Taking minutes and distributing follow-up actions
- Signposting visitors to relevant services as needed (internally or externally, face-to-face, on the telephone, or online)
Finance Support:
- Help process payments, including cash/cheque/card donations, invoices, receipts, and expense forms
- Support basic financial record keeping under supervision
- Assist with tracking donations or funding income
Data Entry:
- Input and update supporter and finance data in line with GDPR and data protection policies, ensuring records are accurate and up to date
- Help maintain confidentiality and sensitivity when handling personal information
Service Delivery Support: (inc. Live Life and Cancer Champions)
- Make room bookings for workshops and training sessions, both on and off-site
- Manage registrations for both wellbeing sessions and cancer champion training, including communications with participants as required
- Support monitoring and evaluation processes across a range of service delivery
- Assist in collecting and reporting basic statistics (e.g. numbers trained, event evaluation, service usage, general feedback)
Fundraising & Events Support:
- Provide a range of administrative support in the preparation and delivery of fundraising events
- Help to maintain participant database information and communications pre-and post-event
- Support event logistics (registrations, materials, including being part of the ‘on the day’ delivery team)
Where you'll work
FUNDRAISING OFFICE
HAMAR CENTRE
ROYAL SHREWSBURY HOSPITAL
SHREWSBURY
SY3 8XQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHREWSBURY COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will be required to attend one day per week training at Shrewsbury College, London Road campus, with the remaining working week on site at Lingen Davies.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
Applicant must be aged 18 years or over by 1st October 2026 due to charity insurance purposes.
About this employer
Lingen Davies Cancer Support supports people across our region who have been impacted by cancer. We do this by:
- Improving cancer prevention and early diagnosis
- Enhancing cancer treatment and services locally
- Supporting people to live well, with and beyond cancer
Lingen Davies launched in 1979 to bring cancer services closer to the people of Shropshire, Telford & Wrekin, and Mid-Wales. Since then, we estimate that more than 100,000 people have had their cancer treatment and care improved as a direct impact of our work and cancer appeals.
We undertake a wide range of fundraising activities, and our income has grown from around £3-400k per annum 10 years ago, to nearly £1.5m per annum in 2024/25. Alongside our traditional fundraising and grant making work, we have more recently developed our own service delivery team within the charity.
After this apprenticeship
The charity is going through a significant period of growth, although there is no guarantee of permanent post within the team at the end of the apprenticeship period. Any opportunities for retention/progression will be discussed with the post holder as part of their professional development.
Ask a question
The contact for this apprenticeship is:
SHREWSBURY COLLEGE
Rachel Schofield (Shrewsbury College)
rachelsc@shrewsbury.ac.uk
01743 653133
The reference code for this apprenticeship is VAC2000033738.
Apply now
Closes in 24 days (Tuesday 30 June 2026 at 11:59pm)