Talent Acquisition Apprentice - Operations
UNIVERSAL MUSIC HOLDINGS (UK) LIMITED
London (N1C 4AG)
Closes on Tuesday 30 June 2026
Posted on 29 May 2026
Contents
Summary
The Talent Acquisition Apprentice – Operations role is a fantastic opportunity. It supports the smooth day-to-day running of recruitment activity while also creating an accessible and developmental entry route into the Talent Acquisition profession.
- Wage
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£28,600 a year
- Training course
- Business administrator (level 3)
- Hours
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Monday - Thursday 9.30am-6pm Friday 9.30am-5.30pm.
37 hours a week
- Start date
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Wednesday 1 July 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The Talent Acquisition Apprentice – Operations provides essential operational and administrative support across the Talent Acquisition function, helping to ensure recruitment activity runs smoothly, accurately and professionally.
This role offers a balanced blend of operational coordination and data-focused responsibility, with exposure across both areas. Alongside supporting day-to-day recruitment activity, you will develop a strong understanding of how recruitment data, reporting and dashboards are maintained and used to support decision-making across the team.
This is a developmental opportunity designed to provide hands-on experience across Talent Acquisition operations while building skills, confidence and understanding of how a modern in-house recruitment function works. The role plays an important part in creating a seamless candidate journey and maintaining high standards of organisation, communication and process support across the team.
The successful individual will be highly organised, proactive and eager to learn, with a genuine interest in people and recruitment. They will bring strong attention to detail, a positive approach and a willingness to support a range of activities across both operational and data-related aspects of Talent Acquisition.
Key Responsibilities:
- Support interview scheduling and coordination across a range of roles, ensuring interviews are arranged efficiently and professionally.
- Help manage candidate communications, ensuring updates are timely, clear and aligned to a positive candidate experience.
- Maintain accurate information within the applicant tracking system, supporting strong ATS data integrity and process compliance.
- Assist with offer administration and related recruitment documentation.
- Provide administrative support across the Talent Acquisition function, helping to keep processes organised and running smoothly.
- Support the preparation of recruitment reports, dashboards and trackers, including contributing to weekly updates.
- Assist with the administration and distribution of dashboards to the Talent Acquisition team and wider People team.
- Assist with recruitment marketing activity, including job posting, campaign support and coordination of attraction materials.
- Work closely with the wider Talent Acquisition team to support hiring activity across multiple business areas.
- Help ensure recruitment processes are delivered accurately, efficiently and in line with agreed standards and timelines.
- Contribute to a professional and welcoming candidate journey through strong organisation and attention to detail.
- Support the coordination of meetings, interviews, assessment activity or other Talent Acquisition events where needed.
- Build knowledge of Talent Acquisition systems, processes, reporting and best practice through on-the-job learning and apprenticeship development.
- Take an active role in learning and development opportunities, building capability and confidence across both operations and data within Talent Acquisition.
Where you'll work
4 Pancras Square
London
N1C 4AG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THELIGHTBULB LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- You will achieve the Level 3 Business Administrator apprenticeship standard.
- There are 8 online workshops you will need to attend.
- You will have a mentor for one to one teaching and learning.
- In-house training will be given to support specifics of the role.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
Our vast catalog of recordings and songs stretches back over a century and comprises the largest, most diverse and culturally rich collection of music ever assembled.
After this apprenticeship
There will be opportunities for further development and career advancement for the right candidate upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
THELIGHTBULB LTD
Andrea Gregory
andrea@getsetuk.co.uk
07764969337
The reference code for this apprenticeship is VAC2000033622.
Apply now
Closes on Tuesday 30 June 2026