Apprentice Administrative Support Officer
GOSBERTON MEDICAL PRACTICE
SPALDING LINCS (PE11 4NL)
Closes in 16 days (Wednesday 17 June 2026 at 11:59pm)
Posted on 1 June 2026
Contents
Summary
The successful candidate will provide support across multiple areas of the practice, including administration, reception and dispensary support, helping to ensure the smooth day-to-day running of services.
- Wage
-
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Friday.
Paid hours per week TBD, minimum 30 hours per week.
30 hours a week
- Start date
-
Wednesday 1 July 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Scanning, uploading and filing patient and practice documents accurately and securely
- Preparing documents, reports and information for clinicians, managers and meetings
- Supporting departments across the practice with administrative tasks as required
- Assisting with photocopying, printing, emailing, data entry and general office duties
- Booking, cancelling and amending appointments using practice systems
- Supporting stock organisation and general dispensary administration
Where you'll work
GOSBERTON MEDICAL CENTRE
LOWGATE
GOSBERTON
SPALDING LINCS
PE11 4NL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BOSTON COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The Business Administrator Apprenticeship will take you 18 months to complete. You will attend College at least twice a month throughout the year where you will receive one-to-one support from your assessor and functional skills tutors.
Requirements
Essential qualifications
GCSE in:
- English (grade 4 and above)
- Maths (grade 4 and above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
Other requirements
- Previous administration, customer service or healthcare experience (not essential)
- Interest in healthcare administration or primary care services
About this employer
Gosberton Medical Centre is seeking a motivated, organised and
enthusiastic Apprentice Administrative Support Officer to join our team. This is an excellent opportunity to gain practical experience within a busy healthcare environment whilst developing valuable administrative,
communication and organisational skills.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Experienced administrator with potential opportunities to progress
Ask a question
The contact for this apprenticeship is:
BOSTON COLLEGE
Chloe Worth
chloe.worth1@nhs.net
The reference code for this apprenticeship is VAC2000033586.
Apply now
Closes in 16 days (Wednesday 17 June 2026 at 11:59pm)