eCommerce Assistant Apprentice

TOTSI LIMITED

HULL (HU3 4DL)

Closes in 20 days (Monday 15 June 2026 at 11:59pm)

Posted on 26 May 2026


Summary

Totsi Ltd is looking for a motivated and enthusiastic eCommerce Assistant Apprentice. This is a great opportunity to obtain experience across multiple areas of eCommerce, digital marketing and online retail operations.

Wage

£10,816 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
Monday to Friday, shifts TBC

26 hours a week

Start date

Tuesday 16 June 2026

Duration

1 year 8 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Picking, packing and dispatching customer orders
  • Preparing parcels and printing shipping labels
  • Organising and restocking inventory
  • Maintaining a clean and organised workspace
  • Updating product listings and website content
  • Assisting with SEO tasks such as writing product descriptions and category content
  • Supporting social media content creation and scheduling
  • Uploading products, images and carrying out basic website updates
  • Assisting with customer service enquiries via email and social media
  • Helping with general day-to-day eCommerce operations across multiple brands
  • Supporting with basic admin and operational tasks as required

Where you'll work

UNIT 15 LOUIS PEARLMAN CENTRE
94 GOULTON STREET
HULL
HU3 4DL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HULL BUSINESS TRAINING CENTRE LIMITED

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

The Level 3 Apprenticeship in Multi-Channel Marketing includes:

  • Level 3 Diploma in Multi-Channel Marketing
  • Level 2 Functional Skill in maths (if applicable)
  • Level 2 Functional Skill in English (if applicable)

You will attend a half-day training session with HBTC, where you will develop your digital marketing knowledge and skills, and work towards any required Functional Skills qualifications (where needed).

Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

Totsi are family run business based in the heart of East Yorkshire with a focus on making the journey through parenthood a little easier with their range of drool busting dribble bibs and accessories.

After this apprenticeship

  • This Apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience
  • Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education

Ask a question

The contact for this apprenticeship is:

HULL BUSINESS TRAINING CENTRE LIMITED

Mya Buckingham

mya@hbtc.co.uk

The reference code for this apprenticeship is VAC2000033554.

Apply now

Closes in 20 days (Monday 15 June 2026 at 11:59pm)