Digital Marketing Apprentice

FORFRONT LIMITED

SURREY (KT18 5AD)

Closes on Wednesday 1 July 2026

Posted on 26 May 2026

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Contents

Summary

Digital Marketing Apprentice role at Forfront LTD.

Wage

£16,640 to £26,436.80, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
Marketing executive (level 4)
Hours
Monday to Friday, 9:00am - 6:00pm

40 hours a week

Start date

Thursday 2 July 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Marketing Campaign Management:

  • Assist in the execution of marketing campaigns
  • Use tools and channels to engage target audiences
  • Monitor campaign performance and collect data for analysis and reporting
  • Participate in marketing events and initiatives
  • Contribute to the generation of content and the configuration of design items

Customer Support:

  • Communicates effectively with customers by telephone and online
  • Provide customer service support, including technical advice and guidance on the successful use of products and services
  •       Assist in devising solutions to customer requirements and solve straightforward problems
  • Assist customers with a range of design and technical issues
  • Escalate complex issues to senior support or development teams
  • Provide first-line support via email, chat, or ticketing systems

Customer Engagement:

  • Assist in implementing customer engagement and loyalty initiatives
  • Use marketing technologies for customer engagement tasks
  • Collect and analyse customer data to support personalised communications
  • Monitor and report on customer engagement metrics

Where you'll work

GLOBAL HOUSE
ASHLEY AVENUE
EPSOM
SURREY
KT18 5AD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTH EAST SURREY COLLEGE OF TECHNOLOGY (NESCOT)

Training course

Marketing executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Coordinate and maintain key marketing channels (both digital and offline)
  • Plan and deliver tactical campaigns against SMART (Specific, Measurable, Achievable, Realistic, Time-bound) objectives
  • Manage the production and distribution of marketing materials, e.g. digital, print and video content as appropriate
  • Produce a wide range of creative and effective communications, including ability to write and proofread clear and innovative copy, project briefs, and give confident presentations
  • Able to engage and collaborate with a wide range of clients/stakeholders, across departments internally and with clients/suppliers externally to support marketing outcomes as required
  • Use good project and time management to deliver projects/tasks/events as appropriate, effectively. Including the ability to divide time effectively between reporting, planning and delivery
  • Coordinate several marketing campaigns/projects/events to agreed deadlines
  • Effectively liaise with, and manage, internal and external stakeholders including suppliers to deliver required outcomes
  • Monitor project budgets within their scope of work using appropriate systems and controls
  • Evaluate the effectiveness of marketing campaigns by choosing the appropriate digital and offline data sources
  • Assimilate and analyse data and information from a range of sources to support marketing activities
  • Evaluate data and research findings to derive insights to support improvements to future campaigns
  • Effectively use appropriate business systems and software to deliver marketing outcomes efficiently, for example to analyse data, produce reports and deliver copy
  • Use appropriate technologies to deliver marketing outcomes e.g. digital/web analytics, social media, CRM

Training schedule

Marketing Executive Level 4.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills

Other requirements

The successful apprentice candidate should be comfortable helping people with marketing and technical issues and enjoy adding value to customer relationships and their use of our solutions. They will be detailed and thorough, able to investigate issues and possess good communication skills.

  • Must have - Confidence helping others. GCSE maths & English grade 4 or above
  • Should have - A-Levels or equivalent Level 3 qualification
  • Nice to have - Design skills

Career progress - This role has the potential to develop into several customer-facing roles and will include ‘on the job’ training to support your apprenticeship and development of new skills.

About this employer

Forfront helps public sector organisations use technology with confidence; building secure, simple-to-use digital tools so teams can better engage, serve, and deliver for the communities who depend on them. We make it simple.

 

Our flagship product, e-shot™, is the digital communications platform trusted by public sector organisations across the UK. It enables teams to send accessible, secure, and targeted communications at scale.

 

Forfront has been recognised as one of the fastest growing technology providers to the public sector in the UK and is a proud member of the G-Cloud and DOS (Digital Outcomes and Specialists) frameworks, playing a key role in the UK government's digital transformation program.

 

Forfront is highly committed to providing apprenticeship opportunities and has worked with NESCOT for many years. Four former NESCOT apprentices remain part of the team and have progressed to more senior roles in the organisation.

After this apprenticeship

Career progression involves moving from executing daily tasks to strategising high-level initiatives by specialising in specific channels, leading teams, or pursuing strategic apprenticeships.

Ask a question

The contact for this apprenticeship is:

NORTH EAST SURREY COLLEGE OF TECHNOLOGY (NESCOT)

Martin Walker-Smith

mwalkersmith@nescot.ac.uk

02083948593

The reference code for this apprenticeship is VAC2000033552.

Apply now

Closes on Wednesday 1 July 2026