Business Administration Apprentice
GENNORTH LIMITED
LEEDS (LS1 5HN)
Closes on Wednesday 29 July 2026
Posted on 27 May 2026
Contents
Summary
Gen North are looking for a Business Administration Apprentice to support finance, HR, marketing, governance and business operations whilst completing a Level 3 apprenticeship. This is a great opportunity to gain valuable skills and experience within a supportive professional environment.
- Wage
-
£15,392 to £24,454.04, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Working week to be confirmed. You will be required to be in the Leeds office 2 days a week.
37 hours a week
- Start date
-
Monday 7 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Job Purpose
- To support the operational and administrative functions of GenNorth while developing knowledge and experience through a Business Administration Level 3 Apprenticeship programme.
- To provide administrative support across finance, HR, marketing, governance and general business operations within a varied and supportive professional services environment.
- To develop professional skills, knowledge and workplace experience through practical learning, formal training and apprenticeship coursework.
Key Accountabilities
Executive & Administrative Support
- Support diary scheduling and meeting coordination.
- Assist with inbox management and administration tasks where appropriate.
- Take meeting notes and track actions.
- Update employee benefit systems with new starter information.
Finance Administration Support
- Input invoices into finance systems.
- Support expense tracking and administration.
- Assist with payment chasing activities.
- Prepare monthly client invoices for Directors and senior staff.
- Maintain mileage and expense records as required.
HR & Office Administration
- Maintain staff records including leave and training logs.
- Assist with onboarding documentation and administration.
- Order office supplies and maintain office resources.
- Support staff wellbeing, engagement and internal communications activities.
- Coordinate staff meeting administration.
Marketing & Client Support
- Draft LinkedIn posts from internal briefs.
- Upload website content updates.
- Format reports, presentations and client documents.
- Support the preparation of highlight reports and business documents.
General Operations & Governance Support
- Maintain templates, shared folders and document libraries.
- Support event coordination and operational administration.
- Assist with reporting and general administration tasks.
- Support Cyber Essentials and ISO administration activities.
- Maintain competency matrices, asset registers and supplier records.
- Maintain driving licence, insurance and DSE assessment records.
- Attend apprenticeship training sessions and complete coursework within agreed timescales.
- Work towards successful completion of the Business Administration Apprenticeship qualification.
- Apply learning from the apprenticeship programme within day-to-day responsibilities.
Dimensions of the job
- Develop professional administration and operational skills within a supportive working environment.
- Support the smooth running of business operations through effective administration and coordination.
- Represent the GenNorth brand professionally in all interactions.
- Contribute positively to team culture, collaboration and continuous improvement initiatives.
Where you'll work
1 PARK ROW
LEEDS
LS1 5HN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LUMINATE EDUCATION GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Desirable qualifications
GCSE in:
- English (grade C/4)
- Mathematics (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Organisation skills
- Team working
- Written communication skills
- Verbal communication skills
- Willingness to learn
- Positive attitude
- Proactive
- Administration experience
Other requirements
- Commitment to contribute to social and environmental initiatives within GenNorth and specific KPI’s that will be agreed as part of annual goals.
- Commitment to ongoing learning and professional development.
- You will be required to occasionally travel to another office in the North East, all expenses will be reimbursed.
About this employer
GenNorth is a socially conscious business, focused on generating a sustainable future for people, place, communities and organisations. With a clear vision to be a force for good, we offer a range of consultancy services to create value and opportunity through the provision of sound advice, to enable clients to make a positive and sustainable contribution to the built environment and social infrastructure.
After this apprenticeship
Potential full-time role upon completion of apprenticeship.
Ask a question
The contact for this apprenticeship is:
LUMINATE EDUCATION GROUP
Melanie Shaw
melanie@gennorth.co.uk
07554846293
The reference code for this apprenticeship is VAC2000033493.
Apply now
Closes on Wednesday 29 July 2026