Business Administration Apprentice

CROSS & MAIN

PITSFORD (NN6 9AA)

Closes on Sunday 26 July 2026

Posted on 26 May 2026

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Summary

A prestigious company offering a wide range of products & services, including general insurance, life, pensions & investments, you will be answering the telephone, providing quotations and much more, an interesting & varied role.

Wage

£18,000 a year

Minimum wage rates (opens in new tab)

Training course
Assistant accountant (level 3)
Hours
9am - 5pm, Monday - Friday (1 hour lunch).

40 hours a week

Start date

Sunday 9 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Handling customer enquiries over the telephone or face to face in the agency and administering all customer instructions to completion and compliance standards
  • Acquiring and maintaining knowledge of NFU Mutual General Insurance products
  • Reviewing and advising customers on their general insurance requirements
  • Providing quotations and selling policies to customers
  • Enabling cross-selling opportunities to new and existing customers
  • Processing and dispatching renewal documentation
  • Producing correspondence to required timeframes and quality standards
  • Introducing and promoting NFU Mutual’s range of Financial Services and Risk Management products
  • Carrying out all general office and policy administration

Person Specification:

My client is looking for a self-driven, motivated individual, who can work on their own initiative and as part of a small, friendly, team environment. You will have good communication skills, being in person, over the telephone and in written format. You should have a willingness to learn and to strive for 100% accuracy. Sales or Servicing experience would be an asset.

Computer Literacy is essential to include Word and Excel usage.

This role will be working towards a Business Administrator level 3 qualification supported by starting off.

Where you'll work

THE WHEATSHEAF
SPRING HILL FARM
HARBOROUGH ROAD
PITSFORD
NN6 9AA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Assistant accountant (level 3)

Understanding apprenticeship levels (opens in new tab)

Training schedule

  • Level 3 Business Administration Apprenticeship
  • Remote training delivery
  • Onefile
  • VLE
  • 6 hours of dedicated training time every week

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/c)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental

About this employer

A prestigious company who offer a  wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. They carefully balance delivering excellent service to their customers whilst ensuring the business is run effectively. As a mutual, supporting their customers and paying their claims comes first. They are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

Company benefits

25 days Holiday plus Bank Holidays and with the ability to carry over a surplus, Life and Income Protection Schemes, Contributory Pension and Free on-site parking.

After this apprenticeship

Possible full time permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Lucy Harris

lucy.harris@startingoff.co.uk

The reference code for this apprenticeship is VAC2000033462.

Apply now

Closes on Sunday 26 July 2026