Business Administration Apprenticeship

CRESTVIEW CARE LTD

Southport (PR8 2DL)

Closes in 6 days (Friday 5 June 2026 at 11:59pm)

Posted on 29 May 2026

---

Summary

Connell Court Care Home are looking for a dedicated Business Administrator to join their team to ensure the efficient running of a high-quality care home. 

 

• Wage:

  £17,160 a year

  Minimum wage rates (opens in new tab)

  N/A

• Training course: Business administrator (level 3)
• Hours: Monday to Friday, 9am till 5pm.

  30 hours a week

• Start date:

  Monday 8 June 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role involves providing support to the Business Manager and Home Manager to ensure the efficient running of a high-quality care home, encompassing various responsibilities such as managing customer experience, HR, recruitment, and finance.

The Care Home Administrator will be responsible for promoting a warm and welcoming environment, assisting with staff recruitment and onboarding process, managing staff records, recording minutes of meetings, ensuring rotas and timesheets are complete, managing financial tasks such as petty cash and resident fund accounts, and invoicing.

The successful candidate will need to have excellent customer service experience, strong attention to detail, and proficiency in Microsoft applications.

Where you'll work

20-22 Weld Road
Southport
PR8 2DL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HUGH BAIRD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will be delivered through Hugh Baird College Tutors visiting monthly to support you in gaining the knowledge, skills and behaviours of the Business administrator at level 3. 

More training information

Hugh Baird College offers a wide range of apprenticeship programmes in the Liverpool City Region, allowing students to earn while they learn and gain recognised qualifications in various industries. 

Requirements

Desirable qualifications

GCSE in:

• English (grade 4-9)
• Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Other requirements

DBS check will be required and provided by the employer. 

About this employer

We are a Residential Care home, located in Birkdale, Southport. Purpose built, established in 1976, we provide high quality person centred care for up to 37 residents.  

We are dedicated to ensuring that our  team are respected and their contribution valued, offering a supportive and rewarding work environment with opportunities for training and  progression.

https://crestviewcare.co.uk/connell-court-care-home/ (opens in new tab)

After this apprenticeship

Successful completion of the apprenticeship will lead to further opportunities to develop within the organisation. 

Ask a question

The contact for this apprenticeship is:

HUGH BAIRD COLLEGE

The reference code for this apprenticeship is VAC2000033316.

Apply now

Closes in 6 days (Friday 5 June 2026 at 11:59pm)