Apprentice Radio Technician (36414)

Avoira

Bury (BL9 6YA)

Closes in 27 days (Friday 19 June 2026)

Posted on 22 May 2026

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Summary

The role of the Apprentice Radio Technician is fundamentally to ensure the correct programming of communications equipment, carry out diagnostic radio repairs were required and leading to the installation, commissioning and maintenance of equipment.

Wage

£16,000 a year

Minimum wage rates (opens in new tab)

Training course
Information communications technician (level 3)
Hours
Monday - Friday, 8.30am - 5.00pm

37 hours 30 minutes a week

Start date

Monday 29 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties:

Technical:

  • Ensure effective response to hire requests and off hires within contractual timescales
  • To program customer radios ensuring they have the correct information
  • Assist with radio hire sales including specification, documentation
  • Carry out full diagnostic test of Telecommunication equipment by utilising the bench test sets
  • Keep records of all Hire ancillaries and ensure they are kept in good working order
  • Ensure customer records are accurately recorded
  • Embrace change and provide constructive ideas for improving service, working methods and environment
  • Any other reasonable duties and responsibilities considered appropriate by the management of the company

Customer Support:

  • Provide pre-sales and post sales product support as appropriate
  • Effectively manage Hires and tickets, ensure tickets are raised in our CRM and dealt with to agreed service levels

Health and Safety:

An ability to understand Health and Safety procedure and to follow instructions

Key Outcomes:

Successfully deliver an outstanding service to all Avoira customers

It is expected that you will be able to articulate and demonstrate our Core Values in your everyday work:

  • Keep our promises
  • Share our passion
  • Strive for Excellence
  • Support our People
  • Dare to Challenge

How you will be supported:

Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role

What will happen next:

New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team

You will then have the opportunity to find out:

  • More about this vacancy and any others you are suitable for
  • Any training you need to complete
  • What the next steps will be

How you could get there:

If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take

Where you'll work

Pennine House
Salford Street
Bury
BL9 6YA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE GROWTH COMPANY LIMITED

Training course

Information communications technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Interpret and prioritise internal or external customer's requirements in line with organisation's policy
  • Apply the appropriate tools and techniques to undertake fault finding and rectification
  • apply Continuous Professional Development to support necessary business output and technical developments
  • Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
  • Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
  • Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
  • Manage and prioritise the allocated workload effectively making best use of time and resources
  • Complete documentation relevant to the task and escalate where appropriate
  • Install or undertake basic software upgrades,either physically or remotely
  • Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
  • Provide remote/F2F support to resolve customer requirements
  • Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
  • Identify and scope the best solution informed by the system data associated with the task
  • Test and evaluate the system's performance and compliance with customer requirements.
  • Escalate non routine problems in line with procedures
  • Use basic scripting to execute the relevant tasks for example PowerShell, Linux
  • Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
  • Apply the necessary security, in line with access and/or encryption requirements
  • Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
  • Test and evaluate network environments
  • Monitor performance and usage of a network
  • Deploy applications on a network
  • Set up storage and data access for staff
  • Apply necessary security measures, in line with access requirements to a network
  • Carry out routine maintenance across network systems, ensuring organisational compliance
  • Monitor network-related workloads including DNS and firewalls
  • Install or undertake basic upgrades, either physically or remotely
  • Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
  • Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
  • Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
  • Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
  • Interpret and prioritise internal or external customer's requirements in line with organisation's policy
  • Apply the appropriate tools and techniques to undertake fault finding and rectification
  • apply Continuous Professional Development to support necessary business output and technical developments
  • Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
  • Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
  • Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
  • Manage and prioritise the allocated workload effectively making best use of time and resources
  • Complete documentation relevant to the task and escalate where appropriate
  • Install or undertake basic software upgrades,either physically or remotely
  • Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
  • Provide remote/F2F support to resolve customer requirements
  • Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C/9-4)
  • Maths (grade A*-C/9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Flexible
  • Experience of PMR/DMR
  • ONC IT/Electronics

About this employer

Avoira are a UK leading Converged ICT Services Provider, an organisation that can truly offer a fully-managed, end-to-end portfolio of services and solutions.
In today’s ever-evolving business climate, every change is the chance to be more responsive. Our clients are asking for a different kind of consulting. Their customers and competitors are changing rapidly – so they need to move quickly not incrementally.
We know how our client’s organisations operate today - we are already there running critical and core business processes, so are uniquely placed to help drive change.
Our teams take ideas from innovation to delivery. We understand the specific operational and people management challenges that come with change, so we can anticipate them. This helps our clients implement new thinking more quickly so they are more successful as they adapt.

After this apprenticeship

  • Possible progression within the company and progression onto the next level apprenticeship

Ask a question

The contact for this apprenticeship is:

THE GROWTH COMPANY LIMITED

The reference code for this apprenticeship is VAC2000033300.

Apply now

Closes in 27 days (Friday 19 June 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.