Branch Yard Apprentice
Lords Builders Merchants
London (SW15 2SU)
Closes in 27 days (Friday 19 June 2026)
Posted on 22 May 2026
Contents
Summary
Looking to build a solid future? Join Lords Builders Merchants as a Branch Yard Apprentice and start your journey in an industry that offers real opportunities for growth and development. Our apprenticeship gives you experience while you learn, working with a supportive team and gaining practical skills across all areas of the branch.
- Wage
-
£19,552 to £31,063.24, depending on your age
National Minimum Wage
- Training course
- Trade supplier (level 2)
- Hours
-
Monday - Friday, 7.00am - 5.00pm.
Alternate Saturdays, 8.00am - 12.00pm.
47 hours a week
- Start date
-
Monday 3 August 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assisting with loading and unloading customer and supplier vehicles
- Helping customers with collections and product enquiries
- Checking goods in and out accurately
- Keeping the yard clean, safe and organised
- Supporting stock control and stock checks
- Learning about building materials and merchanting products
- Supporting the trade counter and wider branch team when required
- Following all Health & Safety procedures and safe manual handling practices
Where you'll work
80-82 Upper Richmond Road
London
SW15 2SU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRAVIS PERKINS PLC
Training course
Trade supplier (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Knowledge and understanding of the organisation’s: communicating confidently to internal and external customers about the company and how it operates
- Knowledge and understanding of the organisation’s: identifying and communicating with the relevant person if a threat or risk to the business is identified
- specialist trade customer profile of the business: using appropriate techniques and forms of communication to put customers at ease and gain their trust.
- specialist trade customer profile of the business: delivering customer service that exceeds customer expectations
- specialist trade customer profile of the business: identifying customer requirements and referring them onwards in an appropriate manner
- trade counter and telesales services: assisting customers in exploring product ranges and alternative and complementary products and services, based on the fundamental underpinning product knowledge
- trade counter and telesales services: identifying the customers’ requirements, matching them to the trade supplier’s products and services
- trade counter and telesales services: delivering accurate product information, to enable the customer to make a decision on products and services and know how to access the detailed technical specification of a product when required.
- trade counter and telesales services: securing a trade sale using appropriate selling techniques, both face to face and on the telephone, and methods to complete the transaction.
- trade counter and telesales services: applying basic merchandising techniques used within the business.
- trade counter and telesales services: applying the key principles of selling in a trade supplier environment, using a variety of methods, which may include unique selling points, upselling, and link selling to secure and complete sales transactions.
- trade counter and telesales services: communicating with customers using various methods and systems appropriate to the situation
- trade counter and telesales services: applying the key principles of administration and working practices to accurately prepare, store, communicate and process businesses documentation.
- trade counter and telesales services: processing information, to the key standards of data protection, security and intellectual property rights.
- key principles of warehousing and stock control: processing and recording the receipt, storage, assembly and despatch of goods.
- key principles of warehousing and stock control: receiving stock, despatching customer orders and processing returns in line with company processes.
- key principles of warehousing and stock control: loading /unloading of supplier and contractor vehicles
- technologies that are appropriate to the role: using technology appropriately and efficiently in line with business policy, e.g. PoS (point of sale) machines, PCs
- technologies that are appropriate to the role: demonstrating the use of various technologies, e.g. bespoke/in house or off the shelf software packages to others.
- legislative responsibilities relating to the business, products and/or services being sold: complying with legal requirements to minimise risk and build customer confidence.
- legislative responsibilities relating to the business, products and/or services being sold: minimising disruption to the business and maintaining the safety and security of people at all time
- legislative responsibilities relating to the business, products and/or services being sold: taking appropriate action if a breach of H&S regulations is identified.
- personal responsibilities and performance contribute to the success of the team and the business: building two-way trust and contribute to working within a team
- personal responsibilities and performance contribute to the success of the team and the business: collaborating with colleagues to resolve problems.
- personal responsibilities and performance contribute to the success of the team and the business: managing personal performance by completing tasks to agreed standards and timescales and by taking action to resolve problems and communicating issues beyond own level of competence.
- personal responsibilities and performance contribute to the success of the team and the business: demonstrating effective time management through planning and prioritising own workload.
- personal responsibilities and performance contribute to the success of the team and the business: identifying own strengths, weaknesses and development needs.
Training schedule
All training will be online or in branch- no college day release
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
- Physical fitness
Other requirements
Please note that due to insurance requirements, you must be over 18 to apply for this apprenticeship.
About this employer
Lords Builders Merchants was established 40 years ago and remains a family-run business. Our network of branches offers a broad range of building materials and extended delivery area for trade professionals and homeowners in across London and the Home Counties. Part of the Lords Group of companies, Lords Builders Merchants offers good opportunities for growth and development.
Lords Group is an equal opportunity employer that recognises the importance of diversity and inclusion. Our workplace is for everyone! The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking. So, bring us your personal experience, your perspectives, and your background and come and join the Lords family.
After this apprenticeship
There are good prospects working in builder's merchants and we would very much like the candidate to stay with the company on successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
Lords Builders Merchants
Heather McMeckan
heather.mcmeckan@lordsbm.co.uk
The reference code for this apprenticeship is VAC2000033229.
Apply now
Closes in 27 days (Friday 19 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.