HR Apprentice - Level 3

Colas Rail Limited

London (SW1H 0EX)

Closes in 16 days (Friday 5 June 2026)

Posted on 19 May 2026

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Summary

Join Colas Rail as a Level 3 HR Apprentice and kick-start your HR career!

Joining a fast-paced, vibrant HR team, our HR Level 3 apprenticeship is a fantastic opportunity to gain the hands-on experience you need to build a successful career in Human Resources.

Wage

£25,000 a year

Minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Monday - Friday. Office hours - 9am - 5pm.

40 hours a week

Start date

Monday 29 June 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

During your apprenticeship, you will explore the full employee lifecycle and get involved in a variety of HR activities supporting various functions such as HR administration, recruitment, employee relations, HR systems and, talent and inclusion.

Alongside your on-the-job training, you will study towards a Level 3 HR support apprenticeship programme through one of our trusted Apprenticeship training providers, ensuring that you gain both practical skills and professional development.   

Where you'll work

25 Victoria Street
London
SW1H 0EX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4 and above)
  • Maths (grade 4 and above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working

About this employer

At Colas Rail, we have over one hundred years of experience in delivering major innovations across our sector. Every day, thousands of train run on tracks built or maintained by Colas Rail. We deliver on the challenges set by a rapidly changing railway environment - constantly seeking to adapt our behaviour and culture to not only meet and exceed the expectations of our customers and stakeholders, but to also continuously develop and support our people.

https://colasrail.co.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

We understand that your career is personal and individual to you. On successful completion of the HR Support Level 3 Apprentice Programme, we will work with you to look at what your future career looks like. Maybe you are looking to undertake further study or work towards Professional Membership, whatever your career ambition, we aim to support you in achieving it.

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

The reference code for this apprenticeship is VAC2000032601.

Apply now

Closes in 16 days (Friday 5 June 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.