Business Administration-Level 3 Apprentice

WHITESTONE SOLICITORS LTD

ROCHDALE (OL16 2EN)

Closes in 17 days (Friday 5 June 2026 at 11:59pm)

Posted on 19 May 2026


Summary

An exciting opportunity to join a leading Solicitors as a Business Administration Apprentice. Your role will be to provide general administrative support to assist the Solicitors and Partners.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm

37 hours 30 minutes a week

Start date

Monday 15 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Reception duties, answering calls, transferring calls and where necessary taking messages (full training will be given)
  • Receiving visitors and directing them to the appropriate department
  • Preparing outgoing mail for posting - Collecting the post from each room in the afternoon and putting the same in envelopes ready to be franked and posted or taken to the Document Exchange or Post Office
  • Opening new files and sending client care packs to new clients
  • Chasing up diary entries for the fee earners
  • Scanning and filing post
  • Checking and loading printers and copiers with paper on a daily basis
  • Archiving and retrieving archived files - when necessary
  • Keeping correct record of archived files and deeds - when required
  • Stock take and prepare a list for stationery, print cartridges and consumables required for the office
  • Prepare items for recycling regularly and place them in the recycling container on the premises
  • This list of duties is not exhaustive and you may be asked to carry out other administrative and office duties

Where you'll work

2 WEST STREET
ROCHDALE
OL16 2EN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE OLDHAM COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administration Level 3 Apprenticeship Standard
  • Training will be provided 1 day per week at Oldham College

Requirements

Essential qualifications

GCSE in:

English and Maths (grade Grades 9-4 (A*-C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Calm under pressure
  • Willingness to learn
  • Ability to learn
  • Hard working
  • able to prioritise work load
  • Able to meet deadlines
  • Well mannered
  • Good telephone manner
  • Punctual and reliable
  • Friendly and outgoing manner
  • Team worker
  • Flexible professional attitude
  • Ability to use own initiative
  • Able to be confidential
  • Understand confidentiality
  • Eager to learn and develop

About this employer

Originally founded as personal injury solicitors, our business has expanded significantly to now cover a wide range of areas. We have over 35 years’ experience as Lawyers and ensure complete client satisfaction. We offer an unbeatable level of service in all aspects of law and can guarantee a dedicated legal expert will assist our clients every step of the way.

https://whitestonesolicitors.co.uk/ (opens in new tab)

After this apprenticeship

  • Paralegal Apprenticeship or Full Time Employment

Ask a question

The contact for this apprenticeship is:

THE OLDHAM COLLEGE

Deborah Wynn

deborah.wynn@oldham.ac.uk

01617853586

The reference code for this apprenticeship is VAC2000032412.

Apply now

Closes in 17 days (Friday 5 June 2026 at 11:59pm)