Office Administrator Apprentice

ARCHITECTURAL FIBREGLASS MOULDINGS LTD

ACCRINGTON (BB5 0RH)

Closes in 28 days (Friday 26 June 2026 at 11:59pm)

Posted on 29 May 2026

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Summary

This vacancy is for an Apprentice Business Administrator based in Accrington.

The successful applicant will have the opportunity to undertake valuable work experience dealing internal and external customers with whilst gaining on the job qualifications.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

You will start on an Apprenticeship wage with a 6 Monthly progress meeting leading to possible wage increase every 6 months.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.

40 hours a week

Start date

Monday 6 July 2026

Duration

1 year 7 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The general administration duties within this role may include:

  • Receiving and managing phone calls with professionalism and efficiency
  • Handling incoming and outgoing emails promptly and courteously
  • Organising and maintaining files to ensure smooth operations
  • Photocopying in a timely manner
  • Efficiently inputting data to support organisational needs
  • Any other general admin duties and ad-hoc duties as defined by management
  •  PA to the Director
  • Dealing with Customer Enquiries
  • Prepare Tenders using site drawings provided
  • Problem Solving
  • Process Sales Orders
  • Customer Service
  • Working closely with other Departments
  • Process Orders using Sage Accounting System
  • Planning Deliveries & Accommodation for the Driver
  • Keep Office Clean & Tidy

Where you'll work

GLOBE WORKS
RICHMOND STREET
ACCRINGTON
BB5 0RH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TRAINING 2000 LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade Grade 4/C or above)
  • Maths (grade Grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative

Other requirements

  • Please do not contact the company directly
  • Please note - we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist
  • Please ensure you apply as soon as possible if you wish to be considered for this role

About this employer

Architectural Fibreglass Mouldings Ltd (AFM) is a prominent UK manufacturer specializing in maintenance-free Glass Reinforced Plastic (GRP) building products. Headquartered at Globe Works in Accrington, Lancashire, the company has spent over 25 years delivering durable structural additions for both residential and commercial projects.

Company benefits

  • Free Parking

After this apprenticeship

  • The opportunities in the world of business are endless
  • Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers
  • You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels
  • If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start
  • Successful apprenticeship could lead to long term permanent employment & Career Progression

Ask a question

The contact for this apprenticeship is:

TRAINING 2000 LIMITED

Morgan Horne

morgan.horne@t2000.co.uk

01254 54659

The reference code for this apprenticeship is VAC2000032410.

Apply now

Closes in 28 days (Friday 26 June 2026 at 11:59pm)