Housing Apprentice
CROSS KEYS HOMES LIMITED
PETERBOROUGH (PE2 7BZ)
Closes in 22 days (Wednesday 10 June 2026)
Posted on 19 May 2026
Contents
Summary
Are you ready to start a career where no two days are the same and where your work genuinely improves people’s lives?
We’re launching an exciting Housing Apprenticeship Programme designed to develop the next generation of housing professionals. This is your opportunity to gain real experience and build a long-term career.
- Wage
-
£24,454 a year
- Training course
- Housing and property management (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm
37 hours a week
- Start date
-
Monday 13 July 2026
- Duration
-
1 year 6 months
- Positions available
-
4
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Housing is about more than buildings it’s about people, communities, and creating places where individuals can thrive.
As a Housing Apprentice, you will:
- Work directly with residents and communities
- Learn how to manage homes, tenancies, and neighbourhoods
- Develop skills that are in high demand across the sector
- Build a career with real purpose and progression
What You’ll Be Doing:
From day one, you’ll be part of a supportive team, gaining hands-on experience while working towards a recognised qualification.
You’ll:
- Support tenants with queries and day-to-day housing needs
- Learn how housing services operate, from tenancy management to community support
- Get involved in real casework with guidance from experienced professionals
- Develop confident communication skills – even in challenging situations
- Gradually take on more responsibility as your skills grow
Where you'll work
CROSS KEYS HOMES
SHREWSBURY AVENUE
PETERBOROUGH
PE2 7BZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LEARNING CURVE GROUP LIMITED
Training course
Housing and property management (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
- Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
- Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
- Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
- Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
- Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
- Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
- Problem Solving: Use a problem solving and flexible approach in their day to day duties.
- Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
- Decision making: Effective decision making in order to apply the businesses objectives and priorities.
Training schedule
Learn While You Earn:
This isn’t just a job - it’s a structured development programme.
You’ll benefit from:
- CIH Level 3 Certificate in Housing Practice
- Dedicated study time (20% off-the-job learning)
- Expert training provider support
- A mentor to guide your personal development
- A manager who invests in your success
Requirements
Essential qualifications
GCSE in:
- English (grade 4 and above)
- Maths (grade 4 and above)
Desirable qualifications
A Level in:
T Level in:
Degree in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
Other requirements
Passing a Disclosure and Barring Service (DBS) check
About this employer
A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion. And you can see our values of action, commitment, excellence, integrity and teamwork in everything we do. Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Responding to change with agility and innovation, we’ll continue to grow our business in today’s fast-paced operating environment. With a development programme set to deliver 1,000 homes over the next three years, we’re committed to building quality, affordable homes that people want to live in throughout the east of England. Of course, as a proud provider of affordable homes we’re also committed to providing excellent housing and landlord services to all of our customers in our existing homes. We offer a wide range of community support services, ranging from volunteering opportunities to regular work clubs, and actively encourage our residents to have a say in the future of their communities.
https://www.crosskeyshomes.co.uk/ (opens in new tab)
Company benefits
- CKH Rewards discounts platform Westfield Health, providing access to a range of benefits such as 24-hour DoctorLine
- Employee Assistance Programme, and money back for glasses and dental treatment (after probation)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- Neighbourhood Manager
- Income Adviser
- Scheme Manager
Ask a question
The contact for this apprenticeship is:
LEARNING CURVE GROUP LIMITED
The reference code for this apprenticeship is VAC2000032386.
Apply now
Closes in 22 days (Wednesday 10 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.