Community Safety Officer Apprentice
Coventry City Council
Coventry (CV1 2FL)
Closes in 12 days (Sunday 31 May 2026)
Posted on 18 May 2026
Contents
Summary
This is an opportunity for someone who wants to develop professionally, gain practical experience, and play a meaningful role in helping to keep Coventry safe.
- Wage
-
£24,521 a year
- Training course
- Anti-social behaviour and community safety officer (level 4)
- Hours
-
Monday to Friday 9am to 5pm
37 hours a week
- Start date
-
Monday 7 September 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- As a Community Safety Officer Apprentice, you’ll be part of a partnership approach, supporting real casework, contributing to local initiatives, and helping to respond to issues affecting communities across the city
- You’ll gain hands-on experience while working alongside experienced professionals and developing the skills needed to build a career in community safety
Where you'll work
Friargate
Station Square
Coventry
CV1 2FL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOCIAL LANDLORDS CRIME AND NUISANCE GROUP
Training course
Anti-social behaviour and community safety officer (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Respond effectively and appropriately to reports. Analyse reports of ASB/community safety, identifying priorities and what the next appropriate steps are. Analyse and risk-assess all reports of ASB and community safety issues.
- Provide a professional and timely response to customer enquiries. Manage expectations and keep the customer informed of progress. Identify potential safeguarding needs of young and vulnerable people.
- Communicate with customers and stakeholders using a range of methods including face-to-face, telephone, email, letters, reports responding to the needs of a diverse group.
- Make justifiable and appropriate decisions on the information available.
- Plan and prioritise work effectively using a range of organisational tools to ensure tasks are completed and deadlines are met.
- Work effectively and collaboratively with a range of stakeholders and customers to achieve specific targets and outcomes. Comply with court directions and ensure that deadlines are met.
- Investigate reports of ASB/community safety thoroughly and systematically to understand and analyse underlying issues. Obtaining appropriate evidence.
- Plan investigations into cases thoroughly and methodically.
- Interview all parties involved in a case using effective investigative and interview techniques.
- Understand and gather relevant information and using the full range of tools, powers and support available to resolve ASB/community safety issues.
- Maintain accurate and appropriately-detailed records and information.
- Effectively challenge, influence and negotiate with customers, partners and stakeholders to achieve outcomes and resolutions.
- Prepare a case file for referral to solicitors or for legal proceedings.
- Effectively present a case and evidence for a review panel or in legal proceedings.
- Respond effectively and appropriately to reports. Analyse reports of ASB/community safety, identifying priorities and what the next appropriate steps are. Analyse and risk-assess all reports of ASB and community safety issues.
- Provide a professional and timely response to customer enquiries. Manage expectations and keep the customer informed of progress. Identify potential safeguarding needs of young and vulnerable people.
- Communicate with customers and stakeholders using a range of methods including face-to-face, telephone, email, letters, reports responding to the needs of a diverse group.
- Make justifiable and appropriate decisions on the information available.
- Plan and prioritise work effectively using a range of organisational tools to ensure tasks are completed and deadlines are met.
- Work effectively and collaboratively with a range of stakeholders and customers to achieve specific targets and outcomes. Comply with court directions and ensure that deadlines are met.
- Investigate reports of ASB/community safety thoroughly and systematically to understand and analyse underlying issues. Obtaining appropriate evidence.
- Plan investigations into cases thoroughly and methodically.
- Interview all parties involved in a case using effective investigative and interview techniques.
- Understand and gather relevant information and using the full range of tools, powers and support available to resolve ASB/community safety issues.
- Maintain accurate and appropriately-detailed records and information.
- Effectively challenge, influence and negotiate with customers, partners and stakeholders to achieve outcomes and resolutions.
- Prepare a case file for referral to solicitors or for legal proceedings.
- Effectively present a case and evidence for a review panel or in legal proceedings.
Training schedule
Anti-social Behaviour and Community Safety Officer Level 4.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Coventry is a city that is changing fast and we’re looking for skilled people to join our team and help take us into a bright new future. We are a city that is going places with an inspiring, world-famous history and exciting times ahead. A great place to live and work and it’s getting even better - and having the right infrastructure is vital. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles. That’s why we are looking for people who are passionate, dedicated people who, like us, are determined to make real, positive change to Coventry.
After this apprenticeship
A permanent role within the company (subject to funding).
Ask a question
The contact for this apprenticeship is:
SOCIAL LANDLORDS CRIME AND NUISANCE GROUP
The reference code for this apprenticeship is VAC2000032136.
Apply now
Closes in 12 days (Sunday 31 May 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.