Trainee Administration Assistant Apprenticeship
PROCTER & CHESTER (MEASUREMENTS ) LTD
WARWICKSHIRE (CV8 2UE)
Closes on Friday 26 June 2026
Posted on 18 May 2026
Contents
Summary
This is an exciting opportunity for an ambitious administrative apprentice to join our team during a key period of growth and development. As we begin implementing a new MRP (Manufacturing Resource Planning) system, the successful candidate will play a part in an evolving, efficiency-driven business environment.
- Wage
-
£15,600 to £24,784.50, depending on your age
National Minimum Wage
Minimum wage rates (opens in new tab)
Pay will be discussed according to age and experience.
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday (Times to be confirmed).
37 hours 30 minutes a week
- Start date
-
Monday 6 July 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Based within a busy engineering office, the role will involve a wide range of administrative duties including:
- Answering calls
- Managing emails
- Scanning and filing documents
- Uploading customer certificates
- Updating product datasheets, and supporting the day-to-day running of the office
The candidate will also liaise with customers and suppliers regarding sales and purchase orders, helping to develop strong organisational and communication skills.
We are particularly keen for the successful candidate to develop within purchasing and stock control, with opportunities to build specialist knowledge and take increasing ownership of these responsibilities over time.
The role will also include supporting our in-house marketing department with basic activities such as social media content creation and content planning, offering varied experience across multiple areas of the business and excellent opportunities for development.
Key Responsibilities:
- Answering and directing incoming telephone calls professionally and efficiently
- Managing incoming and outgoing emails
- Scanning, filing, and maintaining company documentation and records
- Uploading customer certificates and documents to the company web portal
- Updating and maintaining product datasheets and internal databases
- Supporting the day-to-day administration of a busy engineering office
- Liaising with customers and suppliers regarding sales and purchase orders
- Assisting with the processing and tracking of purchase orders
- Supporting stock control and purchasing activities
- Maintaining accurate records and ensuring data is up to date
- Assisting with the implementation and ongoing use of the company’s MRP system
- Providing general administrative support to colleagues and management
- Supporting the in-house marketing team with basic marketing activities
- Ensuring tasks are completed accurately and within required timescales
- Contributing positively to team activities and continuous improvement initiatives
Where you'll work
CHESTER HOUSE
DALE HOUSE LANE
KENILWORTH
WARWICKSHIRE
CV8 2UE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WARWICKSHIRE COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
1/1 learning with a WCG Teacher and Assessor and online masterclasses.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Logical
- Team working
- Initiative
Other requirements
- Strong team player who is respectful, honest and loyal
- Methodically minded with a structured, detail-oriented approach to work
- Excellent communication skills, both written and verbal
- Strong organisational skills with good attention to detail
- A positive, proactive, and willing-to-learn attitude
- Good time management and the ability to prioritise tasks
- Confident using Microsoft Office applications such as Word, Excel, and Outlook
- Ability to work independently as well as when part of a team
- Professional and courteous manner when dealing with customers and suppliers
- Reliable, punctual, and dependable
- Comfortable working in a busy office environment
- Strong problem solving skills and willingness to take initiative
- Interest in purchasing, stock control, and business operations
- Creative mindset and enthusiasm for supporting marketing and social media activities
- Ability to maintain accuracy when handling data and documentation
- Adaptable and open to new systems, processes, and technology
About this employer
Established in 1983, PCM is a deeply passionate, third generation family business that works with the latest technology to provide load cell manufacture, strain gauge installation and force calibration services that are best in class, globally.
Over the past 40 years, we have continually reinvested in our facilities and developed a wealth of experience, meaning today we are well-equipped to solve the biggest, most unique and most demanding measurement challenges in any engineering sector.
Our reputation for uncompromised quality and precision, combined with our commitment to traceability and continuous improvement (as evidenced by our IS0 9001 and UKAS 17025:2017 accreditations), sees our skilled team repeatedly trusted by industry leaders to keep their critical operations running smoothly.
Following our recent rebranding, PCM is now expanding as part of our long-term goal to become undisputed, worldwide leaders in the load measurement field.
After this apprenticeship
A full time job on successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
WARWICKSHIRE COLLEGE
Sarah Ashmore
sashmore@warwickshire.ac.uk
07740419319
The reference code for this apprenticeship is VAC2000032100.
Apply now
Closes on Friday 26 June 2026