Data and Systems Administration Apprentice (S2616)

Rochdale Metropolitan Borough Council

Greater Manchester (OL16 1XU)

Closes in 22 days (Monday 8 June 2026 at 11:59pm)

Posted on 15 May 2026

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Summary

The successful candidate will be mainly responsible for data inputting onto the Local Authority Liquid Logic system following the agreed business processes, along with speaking to staff within Children’s Centres and schools in relation to the data tasks they will be responsible for.

Wage

£15,434.33 a year

Minimum wage rates (opens in new tab)

Apps who undertake a Level 3 App are paid the NMW rate of £8.00 per hour for the first 12 months, £15,434.33, and the nationally published living wage of £12.71 per hour for the remaining months of the contract, £24,521

Training course
Business administrator (level 3)
Hours
37 Hours per week - Monday to Friday. Shifts to be confirmed.

37 hours a week

Start date

Monday 7 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:

  • Processing data from different systems and sources.
  • Inputting data onto computer systems.
  • Using IT packages for word processing, spreadsheet and database applications.
  • Feeding back issues to data suppliers and resolving issues.
  • General office administration duties.
  • Servicing meetings and greeting visitors.
  • Assisting in organising and servicing events.
  • Using e-mail to distribute global messages.
  • Dealing with customer requirements in a courteous and professional manner, taking advice from the Line Manager when appropriate.
  • Support out of hours events with team members.
  • Attending appropriate training to achieve the agreed Apprenticeship qualifications and to support the role (e.g. minute taking and e-learning modules).
  • Support colleagues from other departments in periods of high demand.
  • Any other duties as deemed appropriate by your line manager.
  • Communicate with internal/external partners (i.e. schools and children services).

Where you'll work

Number One Riverside
Smith Street
Rochdale
Greater Manchester
OL16 1XU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ROCHDALE TRAINING ASSOCIATION LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Essential qualifications

GCSE in:

5 GCSE's (grade Grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Team working
  • Proud
  • Pioneering + Open
  • Committed to gaining Skills
  • Passionate

Other requirements

IMPORTANT INFORMATION BELOW PLEASE READ

  • Should you wish to apply for this vacancy, you will be invited to fill in the Rochdale Borough Council Application form at Rochdale Training. Please keep an eye on your emails as our recruitment team will be in touch to invite you to one of our sessions.
  • Apprentices who undertake a Level 3 apprenticeship are paid the NMW rate of £8.00 per hour for Apprentices as set by the Government for the first 12 months, £15,434.33, and the nationally published living wage of £12.71 per hour for the remaining months of the contract, £24,521. 18-month contract.
  • Interview Date: Mon 29th June 2026.
  • Induction date – Monday 7th September 2026.
  • Should you apply for 2 vacancies (maximum), we strongly encourage you to attend both interviews and declare this. It will not count against you, and all teams/panels will be aware.
  • This expression of interest is the first stage of your application.
  • The Authority operates a Smoke-Free Policy for all its employees and applies to any building and associated grounds within near the building which is wholly owned, leased, or operated and occupied by Rochdale Borough Council.

About this employer

Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.

https://www.rochdale.gov.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Progression offered to the right candidate.

 

Ask a question

The contact for this apprenticeship is:

ROCHDALE TRAINING ASSOCIATION LIMITED

Jacob Evans

jevans@rochdaletraining.co.uk

01706 631 417

The reference code for this apprenticeship is VAC2000032037.

Apply now

Closes in 22 days (Monday 8 June 2026 at 11:59pm)