Insurance Apprentice

Unity Insurance Services

Lancing (BN15 8UW)

Closes in 14 days (Sunday 31 May 2026)

Posted on 15 May 2026


Summary

A Level 3 Insurance Apprentice is required. We're not your typical Insurance Broker, we are fun! We assist Charities, Youth Groups, Community Champions, and businesses arranging insurance protection. 

Wage

£14,560 to £23,132.20, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Training course
Insurance practitioner (level 3)
Hours
Monday - Friday 9am - 5pm

35 hours a week

Start date

Monday 7 September 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Understand Finance: Grasp basic financial concepts and immerse yourself in Unity's financial processes
  • Understand Marketing: Explore the fundamentals of marketing, Unity's strategies, and channels, with engaging hands-on projects
  • Sales and New Business: Learn sales techniques, Unity's approach to acquiring new business, and apply your skills in role-play and real-life scenarios
  • Product Knowledge: Acquire in-depth knowledge of Unity's insurance products, engaging in product comparisons
  • Customer Service and Claims: Understand customer service best practices, Unity's claims process, and client support by handling real-world scenarios

Where you'll work

Unit 8, The Quadrant
60 Marlborough Road, Lancing Business Park
Lancing
BN15 8UW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

Insurance practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.
  • Identify potential claims fraud and determine the correct action to prevent loss.
  • Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
  • Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
  • Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
  • Gather and interpret relevant information to provide a return on insurance decisions.
  • Match client’s needs with available insurance products and services.
  • Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
  • Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
  • Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
  • Analyse data to make evidence based decisions.
  • Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
  • Apply appropriate method of communication for audience and circumstances.
  • Records, verifies, maintains and where appropriate, shares information.
  • Compliant with relevant governance, policies and procedures.
  • Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
  • Balances competing priorities in order to meet deadlines.
  • Builds and maintains positive relationships.
  • Work as part of a team to help achieve results.

Training schedule

  • Level 3 Insurance Practitioner Apprenticeship CII Certificate in Insurance 
  • Online Learning with a mixture of live & e-learning content
  • 1 to 1 coaching every 6 weeks

Requirements

Essential qualifications

A Level in:

2x (grade A-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working

Other requirements

  • Disclosure and Barring Service (DBS) check
  • Credit Check

About this employer

Unity is not your typical insurance broker. With nearly 100 years of insurance under our belt, we’ve become experts at supporting our clients with insurance policies to fit your unique needs. Whether you’re a charity, community group, business, we’re here to make sure you’re covered! Our goal is to simplify insurance so you can focus on what matters most – making a positive impact. What sets us apart is our commitment to giving back. We’re proud to be part of the Scouts, a world renowned youth charity. The Scouts own Unity. We understand first-hand the financial challenges that charity sector and small businesses face in today’s tough economy. That’s why we work hard to provide excellent and affordable insurance options that meet your specific requirements, giving you peace of mind without breaking the bank.

https://www.unityinsuranceservices.co.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Insurance Account Handler
  • You'll receive dedicated study time and, upon completion, achieve a Cert CII (Level 3) qualification to boost your career

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

The reference code for this apprenticeship is VAC2000032000.

Apply now

Closes in 14 days (Sunday 31 May 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.