Apprentice Business Administrator

EASTERN CREDIT LTD

Great Yarmouth (NR31 7RQ)

Closes in 10 days (Friday 29 May 2026 at 11:59pm)

Posted on 19 May 2026

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Summary

This is a great opportunity to join a successful local company. We are a small business that has a proven track record of recruiting and retaining apprentices. Your training will give you exposure to all aspects of the business.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Salaries are reviewed annually in December.

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am to 5:30pm

37 hours 30 minutes a week

Start date

Wednesday 1 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Canvas and maintain relationships with the appropriate contacts at vehicle garages, equipment dealers and finance/mortgage brokers by mail shots, telephone canvass and email marketing
  • Retrieve information from Companies House, Land Registry, credit reference agencies and other sources of information
  • Collate finance applications received from customers and brokers
  • Input and amend new clients, dealer, broker accounts on Excel spread sheet and the company’s portfolio management system
  • Assisting in the payment collection process

Where you'll work

1 Blackfriars Court
Excalibur Road
Great Yarmouth
NR31 7RQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EAST COAST COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The standard will be delivered using workplace training and learning, together with online learning and 1-2-1 support.

You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard.

More training information

The entry requirements for this apprenticeship are GCSE grade 4 or Level 2 Functional Skills in English and Mathematics.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Patience
  • Enthusiasm

Other requirements

Due to the sensitive nature of the information you will be dealing with you must respect the importance of confidentiality. This post will require long periods of computer use.

About this employer

Eastern Credit Ltd is a privately owned finance house incorporated in 2001, operating from one office in Gorleston. The Company provides finance primarily to businesses. Finance comprises asset based arrangements in the form of Hire Purchase and Lease Agreements and Loans secured against property. Finance facilities are granted to businesses throughout the UK, much of which is introduced to us through brokers. We are well positioned, being an independent funder, to provide the kind of understanding and flexibility that many banks and finance companies just cannot provide. We’re not reliant on external decisions and have committed long term funding to continue to meet all our customers' demands.

http://www.easterncredit.co.uk (opens in new tab)

After this apprenticeship

Upon successful completion of your apprenticeship, you will continue employment with us.

Ask a question

The contact for this apprenticeship is:

EAST COAST COLLEGE

David King

David.king@easterncredit.co.uk

01493 446644

The reference code for this apprenticeship is VAC2000031921.

Apply now

Closes in 10 days (Friday 29 May 2026 at 11:59pm)