Business Administration Apprentice

CAMPBELL REITH MANAGEMENT SERVICES LTD

London (SE1 3UN)

Closes on Wednesday 1 July 2026

Posted on 14 May 2026

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Summary

You will be the first point of contact for clients, transferring calls and greeting visitors and clients in a welcoming manner. You will also be responsible for booking meetings rooms, taking and distributing meeting minutes, invoicing, collating, managing and updating various spreadsheets and project information.

Wage

£18,000 a year

Minimum wage rates (opens in new tab)

The pay range is from £18,000 to £20,000 per annum.  Salaries are reviewed regularly to reflect progress and skills.

Training course
Business administrator (level 3)
Hours
37.5 hours Monday to Friday 7.5 hours per day. Start time between 8.30am and 9am and finish time between 5pm and 5.30pm, by arrangement with line manager.

37 hours 30 minutes a week

Start date

Tuesday 14 July 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key duties include:

  • Answering and transferring all telephone calls
  • Monitoring and managing company email inboxes, and overseeing incoming/outgoing post/couriers etc.
  • Welcoming visitors
  • Managing the conference room booking system, scheduling virtual meetings
  • Ensuring conference rooms are prepared for meetings and organising refreshments/lunches
  • Coordinating and issuing invites for CPDs
  • Compiling, formatting and checking of reports, ensuring they are produced in line with company standards
  • Producing and issuing invoices
  • Typing, editing and issuing of letters, reports, specifications and minutes
  • Photocopying, scanning and binding of documents
  • Setting up and maintaining electronic internal filing systems
  • Assist Marketing team with updating of marketing material
  • General office support to ensure smooth running of the office e.g. coffee machine and photocopiers being stocked

What we are looking for:

This is a key role which includes working closely with colleagues of all levels ranging from Senior Partners to Graduates, supporting them to work effectively. You will need to enjoy playing an active part in the admin team ensuring work is carried out in a timely fashion and to an acceptably high standard.   

Key requirements include:

  • GCSE English and maths (grade 4) or equivalent
  • Competent user of Microsoft packages Word, Excel and Adobe Acrobat
  • Good attention to detail and ability to meet deadlines
  • Willingness to learn
  • Positive, “can do” attitude/team player

You will be supported by our team of secretaries, who have experience in developing those at the early stages of their careers and you will be working with a wider team of professionals who value career development. This role would be a great opportunity to develop and improve your:

  • Communication skills
  • Organisation skills
  • Knowledge of general administrative support

Where you'll work

15 Bermondsey Square
London
SE1 3UN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST THAMES COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4-9)
  • Maths (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

As a leading independently owned Practice our Vision is to deliver creative and sustainable multi-disciplinary design solutions by highly qualified, hands on and accountable professionals.  We want the Practice to grow and for our people to flourish within an inclusive and collaborative community, and to be proud of he new environments that we’re delivering

https://www.campbellreith.com/about-us (opens in new tab)

Company benefits

  • Personal Pension Plan
  • Group Life Insurance
  • Group Income Protection Plan
  • Enhanced family leave and pay
  • Health cash plan
  • Shopping discounts
  • and more

After this apprenticeship

We expect this apprenticeship to progress to full-time and permanent employment once the apprenticeship is successfully completed.  We have a track history of developing apprentices within our support teams and would strongly encourage this.

Ask a question

The contact for this apprenticeship is:

WEST THAMES COLLEGE

Jasmine Matthias

jasmine.matthias@west-thames.ac.uk

The reference code for this apprenticeship is VAC2000031851.

Apply now

Closes on Wednesday 1 July 2026