Software Developer Apprentice (The Dispute Service LTD)

THE DISPUTE SERVICE LIMITED

Hemel Hempstead (HP2 7TG)

Closes in 20 days (Wednesday 3 June 2026)

Posted on 14 May 2026

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Summary

Supporting the current BAU team through low priority tickets to begin with and then progressing upwards whilst learning on the job. Also administrative, coordination, and operational support while developing knowledge, skills and behaviours in line with the software development apprenticeship standard.

Wage

£19,747 a year

Minimum wage rates (opens in new tab)

Training course
Software developer (level 4)
Hours
Days and shifts to be confirmed.

35 hours a week

Start date

Monday 22 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

PRINCIPAL RESPONSIBILITIES

Business Operations Support

  • Provide tech support to the Head of Salesforce Delivery and wider tech team
  • Assist in ticket solving and ongoing Salesforce issues
  • Support the delivery of operational priorities projects in technology
  • Help track actions, risks, and deliverables to ensure effective follow-up and completion

Data, Reporting and Analysis

  • Support the preparation of reports, dashboards, and operational updates
  • Assist in gathering and maintaining data to support business decision-making
  • Ensure information is accurate, up to date, and presented clearly

Stakeholder and Communication Support

  • Support communication between teams, ensuring information is shared clearly and efficiently
  • Making sure the tickets assigned are up to date on JIRA Board and service desk with complete analysis and resolution
  • Provide support in responding to internal and external queries where appropriate on the service desk Salesforce tickets

Administrative and Process Support

  • Provide general administrative support including document management, record keeping, and coordination tasks
  • Support the development and improvement of internal processes and procedures
  • Assist with compliance-related activities and ensure accurate record keeping

Apprenticeship Responsibilities

  • Complete all requirements of the Software Developer apprenticeship programme
  • Attend and actively participate in training sessions, workshops, and reviews with the training provider
  • Maintain a portfolio of evidence demonstrating learning and development
  • Apply learning in the workplace to develop competence in Software Developing
  • Take responsibility for personal development and progression throughout the apprenticeship

Where you'll work

The Maylands Building
Maylands Avenue, Hemel Hempstead Industrial Estate
Hemel Hempstead
HP2 7TG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

Software developer (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • create logical and maintainable code
  • develop effective user interfaces
  • link code to data sets
  • test code and analyse results to correct errors found using unit testing
  • conduct a range of test types, such as Integration, System, User Acceptance, Non-Functional, Performance and Security testing.
  • identify and create test scenarios
  • apply structured techniques to problem solving, debug code and understand the structure of programmes in order to identify and resolve issues
  • create simple software designs to effectively communicate understanding of the program
  • create analysis artefacts, such as use cases and/or user stories
  • build, manage and deploy code into the relevant environment
  • apply an appropriate software development approach according to the relevant paradigm (for example object oriented, event driven or procedural)
  • follow software designs and functional or technical specifications
  • follow testing frameworks and methodologies
  • follow company, team or client approaches to continuous integration, version and source control
  • communicate software solutions and ideas to technical and non-technical stakeholders
  • apply algorithms, logic and data structures
  • interpret and implement a given design whist remaining compliant with security and maintainability requirements
  • create logical and maintainable code
  • develop effective user interfaces
  • link code to data sets
  • test code and analyse results to correct errors found using unit testing
  • conduct a range of test types, such as Integration, System, User Acceptance, Non-Functional, Performance and Security testing.
  • identify and create test scenarios
  • apply structured techniques to problem solving, debug code and understand the structure of programmes in order to identify and resolve issues
  • create simple software designs to effectively communicate understanding of the program
  • create analysis artefacts, such as use cases and/or user stories
  • build, manage and deploy code into the relevant environment
  • apply an appropriate software development approach according to the relevant paradigm (for example object oriented, event driven or procedural)
  • follow software designs and functional or technical specifications
  • follow testing frameworks and methodologies
  • follow company, team or client approaches to continuous integration, version and source control
  • communicate software solutions and ideas to technical and non-technical stakeholders
  • apply algorithms, logic and data structures
  • interpret and implement a given design whist remaining compliant with security and maintainability requirements

Training schedule

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

A Level in:

Maths and English & Computer Science or IT (grade Minimum grade B)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Logical
  • Team working
  • Willingness to learn
  • Excellent in non-verbal skills
  • Aptitude and logic writing
  • Prioritise workload
  • Proactive
  • Positive attitude
  • Able to work independently
  • Flexibility and adaptability
  • Time management skills
  • Reliability

Other requirements

• A Levels in English, Mathematics (essential), and Computer Science and/or Information Technology (essential). For candidates who have completed A Levels: a minimum grade B is required, with grade A in Mathematics and Computer Science preferred. For candidates currently studying A Levels: predicted grades will be considered.

 • The candidate will have to demonstrate good logical and aptitude during the interview process.

 • Must meet eligibility criteria for apprenticeship funding

 • Commitment to completing the full apprenticeship programme

 • Willingness to dedicate time to study and development

About this employer

We are The Dispute Service, and we safeguard tenants’ deposits throughout the United Kingdom, and offer a free dispute resolution mechanism in the event of a dispute over its return. We are looking for a positive, flexible and motivated individual to join our team as a Software Developer Apprentice.

This role sits within the Head of Salesforce delivery and will support the existing BAU team and inhouse Salesforce lead projects. You will gain exposure to a wide range of tech related activities, including administrative coordination, stakeholder support, reporting, and process improvement.

Alongside your day-to-day role, you will work towards a recognised Level 4 Software Developer Apprenticeship, developing the knowledge, skills, and behaviours required for a successful career in IT.

You will receive structured support, training, and mentoring throughout your apprenticeship, including protected learning time.

The role is office-based. No job description can cover every issue that might arise, and the post holder is expected to carry out other duties from time to time, broadly consistent with those listed below. In this Job Description, “TDS” means “The Dispute Service Ltd.”

After this apprenticeship

  • This role is designed to provide a foundation for a career within TDS
  • Upon successful completion of the apprenticeship, there may be opportunities to progress into permanent roles within Technology or other areas of the organisation

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

The reference code for this apprenticeship is VAC2000031697.

Apply now

Closes in 20 days (Wednesday 3 June 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.