Business Administration Apprenticeship

BACKHOUSE SOLICITORS LTD

CHELMSFORD (CM1 1JU)

Closes in 30 days (Sunday 14 June 2026 at 11:59pm)

Posted on 14 May 2026

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Summary

In this role you will be based in reception working alongside our senior receptionist and wider support team and whilst undertaking coursework via Chelmsford College, you will also be involved in administrative support for our various Legal departments namely Employment, Conveyancing, Private Client, Family, Commercial and Litigation.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Our reception team operate a rota in two shifts the following hours are alternated on a weekly basis 8.30am - 5.00pm and 9.30am - 6.00pm. Days TBC.

40 hours a week

Start date

Thursday 25 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Meeting and greeting clients and visitors and informing relevant people of their arrival
  • Answering the telephone in a clear and confident manner
  • Taking accurate telephone messages and passing on in a prompt manner
  • Making appointments in the absence of the secretary
  • Ensuring clients’ needs are anticipated and met at all times
  • Managing and processing inbound post
  • Sorting and scanning on to Osprey document management system
  • Undertaking file opening and sending initial client letters, completing forms as appropriate
  • Scanning and photocopying
  • File closure – ensuring the correct procedures are followed
  • Typing letters, emails and other correspondence and updating the Osprey case management system
  • Supporting fee earners in marketing activities including preparation of presentations and assistance with hosting of events/meetings when required
  • Assisting with maintaining stock supplies for stationery and kitchen area
  • To be a flexible and supportive member of the team
  • Assist the Office Manager with various tasks as and when required

Where you'll work

17 DUKE STREET
CHELMSFORD
CM1 1JU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHELMSFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Business Administration Apprenticeship Level 3
  • No Day Release Included

Requirements

Essential qualifications

GCSE in:

English and maths (grade 4-9 GCSE or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

Communication skills

About this employer

We are a successful Law firm in the heart of Chelmsford and this role is an excellent opportunity to gain experience and a qualification in business administration in the Legal sector.

After this apprenticeship

  • Potential full-time role

Ask a question

The contact for this apprenticeship is:

CHELMSFORD COLLEGE

Hugo Skepelhorn

skepelhornh@chelmsford.ac.uk

The reference code for this apprenticeship is VAC2000031666.

Apply now

Closes in 30 days (Sunday 14 June 2026 at 11:59pm)