Business Administration Apprenticeship
DNR RITZ HEALTHCARE LTD
LONDON (NW3 6UA)
Closes in 9 days (Tuesday 26 May 2026 at 11:59pm)
Posted on 15 May 2026
Contents
Summary
We are looking for an apprentice to join our team. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to be a success in this role.
- Wage
-
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Saturday, between 09.00 - 19.00 (rota in place).
Occasional Sunday, between 10:00 - 18.00.
30 hours a week
- Start date
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Wednesday 27 May 2026
- Duration
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2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
- Communicating over the telephone with customers, patients and colleagues
- Managing email inboxes
- Use excellent customer service continuously
- Organise and report data
- Monitoring and updating company social media
- Updating stock and inventory
- Use of excel spreadsheets and goodle sheets
- Managing in-house computer systems
- Filing, shreading and archiving documents
- Supporting in dispensary area when required
- Supporting patients with advice and wellbeing
- Meeting daily sales targets
- Accounts liaison with client reps
- Dusting, cleaning and merchandising
- Any other admin duties as requested
Where you'll work
43 HEATH STREET
LONDON
NW3 6UA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CAVITY DENTAL TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3
- An apprenticeship includes regular training with a college or other training organisation
- At least 20% of your working hours will be spent training or studying
More training information
Product training portals and face to face training sessions will also be provided. It it self initiated learning and necessary to allow your time and dedication to learn about each product range and what they have to offer when advising customers.
Requirements
Desirable qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Patience
- Sales
- Beauty and skincare Interests
- Healthcare Interests
Other requirements
Due to the nature of patients, the ability to speak English fluentently and as a first language is desired.
About this employer
Ritz Pharmacy is an established pharmacy that has served
Hampstead Village and its surrounds for over 45 years.
At Ritz Pharmacy we dispense private and NHS prescriptions and help you manage your medicines more effectively with our repeat prescriptions service. We provide a high level of NHS and Private services to the local community and beyond. Our team strives to cater for each individual customer by going the extra mile by ordering things specific to the patient’s requirements and needs.
Ritz Pharmacy offers a wide variety of healthcare services for the local community, including blood-pressure monitoring, cholesterol checks, weight-loss clinics, travel vaccines and many more. We also offer a great range of vitamins and luxury brand cosmetics, skin care, hair care and beauty products for you to choose from.
After this apprenticeship
Full-time post following completion of the apprenticeship programme.
Ask a question
The contact for this apprenticeship is:
CAVITY DENTAL TRAINING LIMITED
Sean Jones
sean.jones@cavitytraining.co.uk
The reference code for this apprenticeship is VAC2000031661.
Apply now
Closes in 9 days (Tuesday 26 May 2026 at 11:59pm)