Apprentice Freight Administrator

WORLD FREIGHT CONSULTANTS LTD

TILBURY (RM18 7JD)

Closes on Tuesday 30 June 2026

Posted on 13 May 2026

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Summary

We have a fantastic opportunity for a confident, proactive person with an interest in the freight forwarding industry. You will learn all aspects of freight forwarding from initial enquiry through to invoicing the customer.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Potential salary increase for the right person after probation period

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.30am - 4.30pm (30 minutes lunch).

37 hours 30 minutes a week

Start date

Wednesday 1 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Duties include:

  • Speaking to customers, shipping lines and transport companies.
  • Obtaining rates and quoting customers.
  • Booking and undertaking customs clearance.
  • Inputting details.
  • Issuing invoices to customers.
  • Checking invoices from suppliers.  

Where you'll work

TENNANTS ROW
TILBURY DOCKS
TILBURY
RM18 7JD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THELIGHTBULB LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will achieve the Level 3 Business Administrator standard.

There will be 8 workshops to attend via Teams.

You will have a mentor for one-to-one teaching and learning.

In-house training will be given to support the specifics of the role.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this employer

World Freight Consultants, your trusted partner for seamless and efficient freight management solutions. As a reputable freight forwarding company with over two decades of experience, we take pride in offering tailored services to meet cargo transportation needs. Whether shipping goods locally or across the globe, we provide unparalleled expertise and support.

https://worldfreightconsultants.co.uk/about-us/ (opens in new tab)

After this apprenticeship

There will be an opportunity to learn all aspects of the business with further development and progression for the right candidate.

Ask a question

The contact for this apprenticeship is:

THELIGHTBULB LTD

Andrea Gregory

andrea@getsetuk.co.uk

07764969337

The reference code for this apprenticeship is VAC2000031484.

Apply now

Closes on Tuesday 30 June 2026