Apprentice Retail Support Technician
CANNY CLEVER GROUP LIMITED
Morpeth (NE61 1SU)
Closes on Monday 22 June 2026
Posted on 12 May 2026
Contents
Summary
Foundation apprenticeships are introductory courses that help young people get started in an industry. You do not need to have any specific qualifications or experience to apply.
Anyone between 16 and 21 can start a foundation apprenticeship.
If you're between 22 and 24, you can start if you:
- have an EHC plan
- are in care or have been in care
- are in prison or have been in prison
We are looking for a responsible Retail Support Technician to perform a variety of technical and installation tasks. To assist in all technical aspects of our business, while working towards a Level 2 apprenticeship.
- Wage
-
£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Hardware, network and infrastructure foundation apprenticeship (level 2)
- Hours
-
Standard hours between Monday - Sunday, 08:00 - 20:00.
35 hours a week
- Start date
-
Monday 6 July 2026
- Duration
-
8 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This list is provided as an indicative guide to expected duties only:
- Deal face to face with customers in our retail store
- Diagnose, repair, install and maintain computer and other IT related equipment and services
- Answering and directing phone calls
- Organizing and scheduling appointments
- Assist in the preparation of regular scheduled reports
- Follow office policies and procedures
- Maintain records held in companies’ electronic systems
- Provide general support to visitors
- Act as the point of contact for internal and external clients
- Any other reasonable duties required by company management
Where you'll work
Wellwood House
Dark Lane
Morpeth
NE61 1SU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
MIDDLESBROUGH COLLEGE
Training course
Hardware, network and infrastructure foundation apprenticeship (level 2)
Understanding apprenticeship levels (opens in new tab)
Training schedule
Requirements
You do not need to have any specific qualifications or experience to apply for a foundation apprenticeship.
Other requirements
This role will require us to conduct an enhanced DBS check in some circumstances. This is because of the types of clients we support and the information they store in our facilities.
The company’s owner brings his dogs to the office most days; therefore, any candidate will need to ensure this will not interfere with any allergies.
About this employer
As a dynamic and growing business, we are set to enjoy a period of rapid growth over the next twelve months as we adapt to an ever-changing marketplace.
Our current core services focus on Retail IT and B2B IT Services, as we move forward, we are refocusing on B2B IT Services and Leisure Based IT Sales and Events as we explore new ways of leveraging markets to introduce new hardware and software.
We will continue to operate as a fully independent IT Provider in the Retail and B2B sectors.
After this apprenticeship
- It is anticipated that the successful candidate will progress onto a Level 3 (or equivalent) accredited training course with Canny Clever Group Limited once the Level 2 apprenticeship is completed
Ask a question
The contact for this apprenticeship is:
MIDDLESBROUGH COLLEGE
Thomas Peacock
thomas.peacock@northernskills.co.uk
01642333801
The reference code for this apprenticeship is VAC2000031193.
Apply now
Anyone between 16 and 21 can start a foundation apprenticeship.
If you're between 22 and 24, you can start if you:
- have an EHC plan
- are in care or have been in care
- are in prison or have been in prison
Closes on Monday 22 June 2026