Administration Apprentice J3474

SOUTH WEST APPRENTICESHIP COMPANY LTD

Gloucester (GL1 5RZ)

Closes in 13 days (Tuesday 26 May 2026 at 11:59pm)

Posted on 12 May 2026

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Summary

This is a fantastic opportunity to gain hands-on experience, develop valuable skills, and kickstart a long-term career in business administration within a supportive and professional environment.

Wage

£20,800 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Thursday 8.30am to 5.00pm & Friday 8.30am to 4.00pm with half hour unpaid lunch break on all days.

39 hours a week

Start date

Monday 1 June 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a key member of the team, you’ll play an important role in supporting learners, staff, and visitors. Your responsibilities will include:

  • Managing the reception desk, welcoming visitors and providing a professional first impression
  • Handling emails and phone calls promptly and professionally
  • Supporting learner enrolment and sign-up processes
  • Assisting the administration and IAG & Progression Teams
  • Using a range of IT systems to complete daily tasks
  • Supporting tutors with classroom activities, including student travel arrangements
  • Helping learners on their first day by directing them to the correct classrooms
  • Ensuring reception areas are welcoming and well presented
  • Support the bootcamp team with enquiries and administration tasks

Where you'll work

37c Morelands Trading Estate
Bristol Road
Gloucester
GL1 5RZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CITY OF BRISTOL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 to 9 (A* to C))
  • Maths (grade 4 to 9 (A* to C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Problem solving skills
  • Team working
  • Initiative
  • Can manage themselves
  • Ability to deal with pressure
  • Motivated
  • Commitment
  • Common Sense
  • Reliable
  • Enthusiastic

Other requirements

Passing a Disclosure and Barring Service (DBS) check.

About this employer

As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Agency (FJA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.

http://www.theswac.org.uk (opens in new tab)

Company benefits

  • Valuable on-the-job training and experience
  • Competitive salary
  • Company pension scheme
  • Enhanced maternity & paternity leave
  • Free flu jabs
  • Free on-site parking

After this apprenticeship

This could also lead in to an administrative role in an education environment or any other organisation.

Ask a question

The contact for this apprenticeship is:

SOUTH WEST APPRENTICESHIP COMPANY LTD

Clare

applications@theswac.org.uk

The reference code for this apprenticeship is VAC2000031152.

Apply now

Closes in 13 days (Tuesday 26 May 2026 at 11:59pm)