Level 3 Business Apprenticeship

West Kent Housing Association

Kent (TN13 1AX)

Closes in 30 days (Friday 12 June 2026 at 11:59pm)

Posted on 12 May 2026

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Summary

To provide administrative and coordination support to the Social Value and Communities Team, helping to deliver initiatives that create positive impact for local communities. The apprentice will develop business administration skills while contributing to projects that support social value commitments.

Wage

£24,454 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
37 Hours week. Monday: 8.45am - 5.15pm, Tuesday: 8.45am - 5.15pm, Wednesday: 8.45am - 5.15pm, Thursday: 8.45am - 5.15pm and Friday: 8.45am - 4.45pm. Will need to be flexible to work occasional evenings and weekends for which TOIL will be available.

37 hours a week

Start date

Monday 22 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Administrative Support:

  • Provide day-to-day administrative support to the Social Value Lead
  • Maintain accurate records, databases and tracking systems for social value activities
  • Assist in preparing reports, presentations and internal communications
  • Support meeting coordination, including agendas, minutes and follow up actions

Community & Stakeholder Engagement:

  • Support West Kent at community events, volunteering activities and outreach programmes
  •   iaise with local partners, charities, schools and community groups
  • Help track and record social value outcomes and impact data

Project Support:

  • Assist in the delivery of social value initiatives and programmes
  • Monitor progress against social value targets and commitments
  • Support data collection for audit bids and performance reporting

Communications:

  • Help create content for newsletters, social media and internal updates
  • Promote social value activities across West Kent
  • Support case studies and success stories showcasing community impact

Learning & Development

  • Work towards a Business Administration Level 3 Apprenticeship Standard
  • Develop skills in communication, organisation, stakeholder engagement and data management
  • Gain understanding of social value, corporate responsibility and community impact

Where you'll work

101 London Road
Sevenoaks
Kent
TN13 1AX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JANCETT CHILDCARE & JACE TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Buisness standard.
  • Functional Skills in English and maths if Required.
  • You will receive online training once a week.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative

Other requirements

An Enhanced DBS will be required to be completed. Full Uk Driving License and own transport. 

About this employer

At West Kent we are passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. We have an exceptional reputation for providing quality homes and excellent community services across Kent. We are highly successful, deliver on our promises, are committed to Kent and our communities and we want to do even more.

After this apprenticeship

A great start and opportunity to develop in the Business enviroment.

Ask a question

The contact for this apprenticeship is:

JANCETT CHILDCARE & JACE TRAINING LIMITED

sue cornish

sue.cornish@jace-training.co.uk

02087738146

The reference code for this apprenticeship is VAC2000031121.

Apply now

Closes in 30 days (Friday 12 June 2026 at 11:59pm)