Apprentice Administrator
IPM HOLDINGS GROUP LIMITED
SHEFFIELD (S21 1TZ)
Closes on Tuesday 30 June 2026
Posted on 12 May 2026
Contents
Summary
The Apprentice Administrator will support the day-to-day running of the office by providing administrative assistance across multiple departments. This role is designed to develop key business, organisational, and communication skills while working towards a recognised qualification.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday
09:00am - 17:00pm.
37 hours a week
- Start date
-
Wednesday 1 July 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
General Administration
- Answering phone calls and directing enquiries appropriately
- Responding to emails in a professional and timely manner
- Filing, scanning, and maintaining accurate records (digital and physical)
- Data entry and maintaining internal systems
Office Support
- Assisting with the preparation of documents, reports, and presentations
- Supporting scheduling of meetings and diary management
- Assisting with ordering office supplies and managing stock levels
- Ensuring office areas are organised and presentable
Operational Support
- Supporting supervisors and managers with day-to-day tasks
Assisting with compiling reports (e.g. staffing, audits, or performance data) - Updating trackers, spreadsheets, and internal systems
- Assisting with onboarding paperwork and compliance documentation
Customer & Client Interaction
- Acting as a first point of contact for clients, visitors, and staff
- Maintaining a professional and helpful approach at all times
- Supporting communication between departments and external contacts
Learning & Development
- Completing all coursework and requirements as part of the apprenticeship programme
- Attending training sessions and reviews as required
- Demonstrating willingness to learn and develop new skills
- Applying learning directly to day-to-day work
Where you'll work
UNIT 103
WESTTHORPE FIELDS ROAD
KILLAMARSH
SHEFFIELD
S21 1TZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHEFFIELD CITY COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
College will be one day a week. College is based at the Career Development Centre, Cricket Inn Road, Sheffield, S2 1TR.
You will be working towards a Level 3 Business Administration standard.
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
The candidate must be able to travel to and from the business address in Killamarsh S21 1TZ.
About this employer
IPM Group is an award-winning, multi-service security and facilities management organisation combining knowledge and expertise from a range of sectors, including CCTV, Security Services, Stadium & Event Management, Access Control, Commercial Cleaning, Facilities Management, Fire Protection, IT & Telecoms and more
After this apprenticeship
Opportunity to move into a full-time role upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
SHEFFIELD CITY COUNCIL
John.Whittaker@Sheffield.gov.uk
The reference code for this apprenticeship is VAC2000031022.
Apply now
Closes on Tuesday 30 June 2026