Apprentice Care and Support Assistant
Sanctuary Supported Living
Birkenhead (CH41 4NH)
Closes in 23 days (Thursday 4 June 2026)
Posted on 11 May 2026
Contents
Summary
Start your career in care while getting paid to learn. As an Apprentice Care and Support Assistant, you’ll support residents in everyday moments, help run activities and build confidence while working towards a fully funded Level 2 Adult Care Worker qualification with real progression opportunities.
- Wage
-
£18,720 a year
- Training course
- Adult care worker (level 2)
- Hours
-
37.5 hours per week, worked onsite as part of the Retirement Community team. Shifts may include daytime, evening or weekend work depending on service needs.
37 hours 30 minutes a week
- Start date
-
Monday 15 June 2026
- Duration
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1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
• Greet residents and visitors and be the warm, welcoming face of the community
• Answer queries and support residents with everyday needs
• Plan and lead engaging activities, both group sessions and one‑to‑one moments
• Encourage independent living and help residents stay active and connected
• Support residents to engage with their local community, including outings and virtual family catch‑ups
• Champion resident choice and enable people to live life on their own terms
• Work as part of the Retirement Community Team in a single, consistent location
Where you'll work
Cardigan House
7 Cardigan Avenue
Birkenhead
CH41 4NH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE OPPORTUNITY PROVIDER LTD
Training course
Adult care worker (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Support individuals they are working with according to their personal care/support plan
- Ask for help from an appropriate person when not confident or skilled in any aspect of their role
- Provide individuals with information to enable them to have a choice about the way they are supported
- Encourage individuals to participate in the way their care and support is delivered
- Ensure the individual knows what they are agreeing to regarding the way in which they are supported
- Contribute to the on-going development of care/support plans for the individual they support
- Support individuals with cognitive, physical or sensory impairments
- Ensure dignity is at the centre of all work with the individuals they support, their families, carers and advocates
- Demonstrate all work is person centred, accommodating the individual’s needs, wishes and preferences
- Demonstrate empathy (understanding and compassion) for individuals they support
- Demonstrate courage in supporting people in ways that may challenge their personal/cultural beliefs
- Speak clearly and exhibit positive non-verbal communication to individuals, families, carers and advocates
- Use the preferred methods of communication of the individual they support according to their language, culture, sensory needs and their wishes
- Identify and take steps to reduce environmental barriers to communication
- Demonstrate they can check for understanding
- Write clearly and concisely in records and reports
- Keep information safe and confidential according to agreed ways of working
- Recognise potential signs of different forms of abuse
- Respond to concerns of abuse according to agreed ways of working
- Recognise, report and challenge unsafe practices
- Promote the health and wellbeing of the individual they support
- Move people and objects safely
- Demonstrate how to reduce the spread of infection, including use of best practice in hand hygiene
- Demonstrate the promotion of healthy eating and wellbeing by ensuring individuals have access to fluids, food and nutrition
- Demonstrate how to keep people, buildings and themselves safe and secure
- Carry out fire safety procedures when required
- Use risk assessments to support individuals safely
- Recognise symptoms of cognitive impairment, e.g. Dementia, learning disabilities and mental health
- Monitor and report changes in health and wellbeing for individuals they support
- Reflect on your own work practices
- Demonstrate the development of their own skills and knowledge, including core skills in writing, numbers and information technology
- Demonstrate their contribution to their development plan
- Demonstrate ability to work in partnership with others to support the individual
- Identify sources of support when conflicts arise with other people or organisations
- Demonstrate they can work within safe, clear professional boundaries
- Show they can access and apply additional skills required to perform the specific job role competently
Training schedule
More training information
Training for this apprenticeship will be delivered by Connect2Care, with regular support from a dedicated trainer throughout the programme. Training will take place in the workplace, with sessions scheduled directly with the trainer.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
Sanctuary Supported Living is a not-for-profit organisation, delivering a wide range of supported housing and retirement communities, alongside tailored care and support services, to people across England.
We have over 750 supported housing services across England, where our amazing teams provide the care and support that our customers need.
Working in close partnership with the people we support, their families, carers and health professionals, we deliver high quality services that support people on their unique pathways for independence.
With over 50 years of experience, we help people to live as independently as possible. We deliver supported housing, Care Quality Commission (CQC) registered services, floating support, retirement communities, and technology in the home.
Company benefits
25 days’ annual leave rising with service, sick pay, pension, wellbeing support, life insurance, retail discounts, Cycle to Work, flexible working options, parental leave, paid volunteering days and development opportunities.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
After completing the apprenticeship, you can progress into a permanent Care and Support Assistant role within Sanctuary Supported Living.
Ask a question
The contact for this apprenticeship is:
THE OPPORTUNITY PROVIDER LTD
The reference code for this apprenticeship is VAC2000030987.
Apply now
Closes in 23 days (Thursday 4 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.